MEX Operation & Control Analyst at Santander

Estado de México, Mexico

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Ability to coordinate tools and support efficiently and competitively for Private Banking teams, Investment Advisors, and Treasury Sales, in compliance with current policies and procedures
Knowledge of supervising user registrations, cancellations, modifications, and tracking for Financial Terminal, Tracking, SAE, Token, and Digital Signature for Private Banking users, including validation and follow-up of incidents
Experience in supervising user registrations, cancellations, modifications, and tracking for Service Center users serving Private Banking, including validation and follow-up of reported incidents
Skills in coordinating, administering, and controlling account statements for retention and sending, as well as trusts with retention instructions, including monthly file preparation with control figures, reported complaints, total returns registration, and shredding for quality service to Private Banking, Air, Corporate, Treasury Sales, and Custody clients
Capability to coordinate, control, and register cancellations of undocumented open checkbooks, requesting account control support to eliminate useless contracts in the SAE system
Proficiency in maintaining monthly updated user control files for registrations and cancellations across banking segments to comply with regulatory requirements and ensure good user service for Private Banking
Expertise in supervising printing and administration of official Fiscal Certificates, processing and controlling fiscal percentage modifications, client general data, etc., reviewing daily folios in the Service Center application to deliver correct official documents to clients

Responsibilities

Coordinate necessary tools for efficient and competitive support to Private Banking teams, Investment Advisors, and Treasury Sales, adhering to policies and procedures to ensure business continuity and achieve area objectives
Supervise registrations, cancellations, modifications, and tracking for users of Financial Terminal, Tracking, SAE, Token, and Digital Signatures for Private Banking users; validate and follow up on incidents
Supervise registrations, cancellations, modifications, and tracking for Service Center users attending to Private Banking; validate and follow up on reported incidents
Coordinate, administer, and control account statements for retention and sending, as well as trusts with retention instructions; prepare monthly files with control figures, reported complaints, register total returns, and send for shredding to provide quality document delivery service to Private Banking, Air, Corporate, Treasury Sales, and Custody clients
Coordinate, control, and register cancellations of undocumented open checkbooks, requesting account control support to eliminate useless contracts in the SAE system
Maintain monthly updated user control files for registrations and cancellations across banking segments to comply with regulatory matters and maintain good service for Private Banking users
Supervise printing and administration of official Fiscal Certificates; process and control modifications in fiscal percentages, client general data, etc.; review daily folios raised in the Service Center application to deliver correct official documents to clients

Skills

Terminal Financiero

Tracking

SAE

Token

Digitalización de Firmas

Service Center

Estados de cuenta

Fideicomisos

Constancias Fiscales

Banca Privada

Control de usuarios

Gestión de incidencias

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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