MEX Fund Services IT Support Manager at Santander

Mexico City, Mexico City, Mexico

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Ability to provide technical support for investment fund management systems by coordinating various service providers to restore system availability in the shortest possible time or implement tactical solutions for operational recovery
Skills in supervising integrations between systems, middle office, back office, fund operation platform, and regulatory teams through participation in projects from inception to validate technical requirements, information security, architecture, DRP, etc., are integrated and addressed in defined stages
Capability to assist in defining and testing the execution of DRP and BCP processes for critical bank systems through timely communication with support service areas and operational areas that certify functionality, ensuring availability of critical systems for investment fund services operations

Responsibilities

Coordinate service providers to deliver technical support for investment fund administration systems, minimizing downtime and implementing tactical solutions for operational recovery
Supervise integrations between systems (middle office, back office, fund operation platform) and regulatory teams by participating in projects from the start to ensure technical requirements, information security, architecture, DRP, etc., are integrated and addressed
Collaborate in defining and testing DRP and BCP processes for critical bank systems, facilitating timely communication with support and operational areas to guarantee system availability for investment fund services

Skills

IT Support

System Integration

Vendor Management

DRP

BCP

Information Security

IT Architecture

Fund Administration Systems

Middle Office

Back Office

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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