Specialist II, Release of Information (ROI) Operations
Grow TherapyFull Time
Mid-level (3 to 4 years), Senior (5 to 8 years)
Candidates must reside in Virginia and possess a valid state driver's license with proof of personal vehicle liability insurance meeting specific limits. A Bachelor's degree is not explicitly required, but 1 or more years of experience in a provider office or medical office setting, along with 1 or more years of medical record or health information experience, is necessary. Proficiency in Microsoft Office applications, particularly Word and Excel, and demonstrated ability in using computer and Windows PC applications, including strong keyboard and navigation skills, are required. The ability to lift 30 lbs is also a requirement. Experience with EMR systems and medical record retrieval are preferred qualifications.
The Medical Records Retrieval Specialist will travel to provider offices within the region to scan medical records into a secure system, ensuring accurate and properly supported clinical documentation. They will adhere to state and federal regulations and internal policies while analyzing medical records. Responsibilities include scheduling appointments with physician offices efficiently, using a laptop, portable scanner, and encrypted flash drive to retrieve and upload medical records, and potentially traveling up to 50% of the time, including overnight stays. This role is part of Humana's Driver Safety Program.
Health insurance provider for seniors and military
Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.