Medical Receptionist at Optima Dermatology

Salem, Ohio, United States

Optima Dermatology Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Healthcare, DermatologyIndustries

Requirements

  • At least 1 year of prior relevant experience
  • Excellent communication and customer service skills
  • Friendly, upbeat attitude
  • Ability to multitask in a fast-paced environment
  • Experience in a medical office (preferred)
  • EMA/EMR experience (preferred)

Responsibilities

  • Completing patient check-in and check-out procedures
  • Answering incoming calls and providing appropriate follow-up
  • Handling patient queries, concerns, and complaints
  • Verifying and documenting patient information
  • Welcome and greet patients entering/leaving the office

Skills

Key technologies and capabilities for this role

Patient Check-inPatient Check-outCustomer ServicePhone HandlingMedical OfficeEMAEMRMultitasking

Questions & Answers

Common questions about this position

What is the location and travel requirement for this Medical Receptionist position?

The position is based in Salem, NH, with one day per week of travel required to Stratham, NH.

What qualifications are required for the Medical Receptionist role?

Candidates need at least 1 year of prior relevant experience, excellent communication and customer service skills, a friendly upbeat attitude, and the ability to multitask in a fast-paced environment; medical office and EMA/EMR experience are preferred.

What is the company culture like at Optima Dermatology?

Optima Dermatology fosters a collaborative, fun, and hardworking environment with a highly engaged, mission-driven team focused on revolutionizing skin care and making a difference for patients.

What salary or compensation is offered for this position?

This information is not specified in the job description.

What makes a strong candidate for this Medical Receptionist role?

A strong candidate will have at least 1 year of relevant experience, preferably in a medical office with EMA/EMR systems, along with excellent communication skills, a friendly upbeat attitude, and the ability to multitask effectively.

Optima Dermatology

Comprehensive dermatology and cosmetic skin care services

About Optima Dermatology

Optima Dermatology provides a wide range of dermatology and cosmetic skin care services, catering to individuals with medical skin conditions like eczema and acne, as well as those seeking cosmetic enhancements. The company employs experienced providers who utilize the latest technologies in skin care, offering services that include medical, surgical, and cosmetic dermatology all in one location. What sets Optima Dermatology apart from its competitors is its focus on high-quality, patient-centered care, treating every patient with the same care as a friend or family member. This approach not only improves patient satisfaction but also encourages repeat visits and referrals. The goal of Optima Dermatology is to deliver exceptional patient experiences while addressing diverse skin care needs.

Portsmouth, New HampshireHeadquarters
2018Year Founded
DEBTCompany Stage
HealthcareIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance

Risks

Increased competition could dilute Optima's market share in key regions.
Teledermatology's rise may threaten Optima's traditional consultation model.
Rising equipment costs could impact financial margins and facility maintenance.

Differentiation

Optima Dermatology employs industry-leading providers using the latest skin care technologies.
They offer comprehensive services, including medical, surgical, and cosmetic dermatology under one roof.
Their patient-centric approach treats every patient like family, enhancing satisfaction and loyalty.

Upsides

Teledermatology can expand Optima's reach and patient base significantly.
AI integration in diagnostics can enhance service accuracy and efficiency.
Growing demand for non-invasive procedures aligns with Optima's cosmetic service offerings.

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