Spanish at Alcon

Cornellà de Llobregat, Catalonia, Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Medical Devices, OphthalmologyIndustries

Requirements

Medical/clinical experience (MD, OD, PharmD, RN, Ophthalmic surgical nurse, licensed optician, pharmaceutical experience preferred)
Prior experience in pharmaceutical or medical device Medical Information preferred
Bachelor’s degree in science, Pharmaceutical or equivalent years of education/experience required
Multilingual: fluent English and French (Spanish is a plus)
Minimum 2-4 years’ experience in Medical Device & Pharmaceutical industry with customer interaction
Excellent verbal and written communication skills, including technical and/or response writing
Experience in medical information, PC skills and associated MS Windows/Office programs
Holds a working knowledge of Alcon products for assigned franchise/therapeutic area(s) and corresponding labeling (Product Inserts, DFUs, User manuals, etc.), ocular anatomy, common conditions
Ability to work in-office from the Alcon Barcelona office 5 days a week beginning January 1, 2026

Responsibilities

Day-to-day case management of unsolicited medical inquiries from eye care professionals and consumers, including intake, follow-up, documentation, development and provision of responses involving Alcon device products
Provide accurate and timely responses to medical and scientific inquiries from healthcare professionals, patients, and internal stakeholders
Utilize approved resources and databases to ensure information is current and compliant with regulatory standards
Ensure customer satisfaction while maintaining an understanding of information/data required to be collected for technical and medical inquiries to confirm compliance
Create and update reference documents, FAQs, and other medical information materials
Ensure all materials are reviewed and approved according to company policies and regulatory requirements
Collaborate with cross-functional teams, including R&D, regulatory affairs, and marketing, to provide medical insights and support product development initiatives
Deliver Medical Information support at professional congresses, as necessary
Identify and report adverse events and product complaints in accordance with regulatory requirements and company policies
Collaborate with pharmacovigilance and quality assurance teams to ensure proper documentation and follow-up
Stay updated on industry trends, regulatory changes, and best practices in medical information

Skills

English

French

Spanish

Medical Inquiries

Regulatory Compliance

Pharmacovigilance

Adverse Event Reporting

Database Management

FAQ Development

Cross-functional Collaboration

Alcon

Specializes in eye care products and solutions

About Alcon

Alcon specializes in eye care products and vision solutions aimed at improving people's quality of life through better vision. Their product offerings include solutions for cataract surgery, retinal health, and contact lenses. Alcon's products work by utilizing advanced technology and research to provide effective treatments and aids for various eye conditions. What sets Alcon apart from its competitors is its strong emphasis on research and development, ensuring that they remain leaders in the eye care industry. The company's goal is to enhance vision and overall quality of life for individuals while promoting a diverse and inclusive workplace.

Geneva, SwitzerlandHeadquarters

1945Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Benefits

Medical, dental, & vision coverage

HSA Medical Plan

PTO

Paid Parental leave

401k

Retirement Plan Company Contribution

Low payroll deductions

Tuition Reimbursement Program

Annual Bonus

Free Family Contact Lens Program

12 Company Paid Holidays

Risks

FDA recall of contact lenses may harm Alcon's reputation and financial standing.

Antitrust case denial could lead to legal challenges and financial penalties.

Innovative competitors like Signal12 threaten Alcon's market share in eye care.

Differentiation

Alcon leads in eye care with a broad product portfolio and global reach.

The company invests heavily in R&D, ensuring cutting-edge vision solutions.

Alcon's commitment to diversity and inclusion strengthens its corporate culture.

Upsides

Acquisition of BELKIN Vision enhances Alcon's glaucoma treatment options with DSLT technology.

Orbis Flying Eye Hospital project boosts Alcon's global presence and eye care standards.

Recognition as a top employer in Singapore attracts and retains top talent.

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