[Remote] Medical Director - Nat'l IP UM Team at Humana

San Antonio, Texas, United States

Humana Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, InsuranceIndustries

Requirements

  • MD or DO degree
  • 5+ years of direct clinical patient care experience post residency or fellowship, preferably including inpatient environment and/or care of Medicare-type population (disabled or >65 years of age)
  • Current and ongoing Board Certification in an approved ABMS Medical Specialty
  • Current and unrestricted license in at least one jurisdiction and willing to obtain additional license if required
  • No current sanction from Federal or State Governmental organizations and able to pass credentialing requirements
  • Excellent verbal and written communication skills
  • Evidence of analytic and interpretation skills with prior experience working in a team environment
  • Work Schedule: Monday - Friday with standard weekends (about 5 per year on average) in Eastern Time Zone hours

Responsibilities

  • Actively use medical background, experience, and judgement to make determinations on whether requested services, level of care, and/or site of service should be authorized, within regulatory compliance using resources like national clinical guidelines, CMS policies, clinical reference materials, internal teaching conferences, and other sources
  • Learn Medicare and Medicare Advantage requirements and operationalize this knowledge in daily work
  • Review all submitted medical records, synthesize complex hospital-based clinical scenarios, and provide expert decisioning on requested services
  • Have regular discussions with external providers by phone to gather additional clinical information and discuss determinations
  • Understand Humana processes with a focus on collaborative professional relationships
  • Provide medical interpretation and determinations whether services provided by other healthcare professionals are concordant with national guidelines, CMS requirements, Humana policies, clinical standards, and (in some cases) contracts
  • After structured and mentored training, perform daily work with minimal direction but with team support, exercising independence in meeting departmental expectations and compliance timelines
  • Conduct comprehensive, timely, and compliant medical necessity reviews for inpatient services
  • Maintain accountability for productivity, quality, and compliance metrics
  • Communicate determinations clearly both verbally and in writing
  • Participate in rotational weekend work and occasional holiday responsibilities
  • Demonstrate adaptability and willingness to learn evolving workflows, tools, and utilization management practices

Skills

Key technologies and capabilities for this role

Medical ReviewUtilization ManagementCMS PoliciesMedicare AdvantageClinical DecisioningRegulatory ComplianceMedical Records Review

Questions & Answers

Common questions about this position

What are the required qualifications for the Medical Director role?

Candidates must have an MD or DO degree, 5+ years of direct clinical patient care experience post residency or fellowship (preferably in inpatient or Medicare populations), and current and ongoing Board Certification.

What is the work schedule for this position?

The schedule is Monday through Friday with standard weekends (about 5 per year on average) and Eastern Time Zone hours, including occasional holiday responsibilities.

What is the salary or compensation for this role?

This information is not specified in the job description.

What kind of work environment does Humana offer for Medical Directors?

The role involves working in a team-based, structured environment with expectations for consistency, collaborative professional relationships, and support from team members after training.

What makes a strong candidate for this Medical Director position?

A strong candidate has inpatient or Medicare population experience, enjoys team-based and structured work, demonstrates adaptability to evolving workflows, and maintains high integrity and professionalism.

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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