Humana

Medical Director - Medicare Grievances and Appeals Corporate

San Antonio, Texas, United States

Humana Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

Candidates must possess a Doctor of Medicine (MD) or Doctor of Osteopathic Medicine (DO) degree, hold a current and unrestricted medical license in at least one jurisdiction, and be willing to obtain licenses as required for various states within the assigned region. Board certification in an approved ABMS Medical Specialty is required, along with excellent communication skills and a minimum of five years of established clinical experience. Knowledge of the managed care industry, including Medicare, Medicaid, and commercial products, is also necessary.

Responsibilities

The Corporate Medical Director will provide medical interpretation and decisions regarding the appropriateness of services provided by other healthcare professionals, ensuring compliance with review policies, procedures, and performance standards. They will monitor and review health claims and preservice appeals, represent Humana at Administrative Law Judge hearings, and exercise independent judgment on complex issues related to job duties. Additionally, the Medical Director will utilize independent judgment to analyze variable factors and determine the best course of action, and may require occasional travel to Humana offices for training or meetings.

Skills

Medical interpretation
Healthcare decision-making
Claims review
Appeals process
Legal representation
Independent judgment
Communication skills
Knowledge of Medicare, Medicaid, Commercial insurance

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Key Metrics

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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