Humana

Medical Director - Medicare Grievances and Appeals Corporate

San Antonio, Texas, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Health Insurance, Managed Care, HealthcareIndustries

Requirements

Candidates must possess an MD or DO degree, hold a current and unrestricted medical license in at least one jurisdiction, and be willing to obtain licenses in other states as required. Board certification in an approved ABMS Medical Specialty is essential, along with excellent communication skills and at least 5 years of established clinical experience. A strong understanding of the managed care industry, including Medicare, Medicaid, and/or Commercial products, is necessary. Preferred qualifications include experience in medical utilization management, working with health insurance organizations, hospitals, and other healthcare providers, and patient interaction. Clinical specialists in Internal Medicine, Family Practice, Geriatrics, Hospitalist, Anesthesiology, Physical Medicine and Rehabilitation, Emergency Medicine, and General Surgery are also preferred.

Responsibilities

The Corporate Medical Director will review health claims and preservice appeals, applying medical background to problems of diverse scope and complexity. This role involves providing medical interpretation and making decisions on the appropriateness of services rendered by other healthcare professionals, ensuring compliance with review policies, procedures, and performance standards. The position requires representing Humana at Administrative Law Judge hearings and exercising independent judgment and decision-making on complex issues with minimal supervision. The Medical Director will analyze variable factors to determine the best course of action for job duties and related tasks.

Skills

Medical claims review
Appeals review
Medical interpretation
Managed care industry
Medicare
Medicaid
Commercial products
Utilization management
Health insurance
Hospital operations
Patient interaction
Administrative Law Judge hearings
Clinical experience
Licensure
Board Certification

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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