Medical Billing Specialist | US Healthcare Insurance | Get a 21K Signing at A1M Solutions

Mandaluyong, Metro Manila, Philippines

A1M Solutions Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
NoVisa
Healthcare, InsuranceIndustries

Requirements

  • 6 months - 1 year BPO experience in a US Healthcare account
  • Good working knowledge with medical billing / Census
  • Familiar with US Healthcare Insurance (Medicare, Medicaid)
  • Excellent verbal & written English skills
  • Ability to display empathy and patience in addressing customer concerns
  • Strong problem-solving skills
  • Adaptability to a changing work environment
  • Ability to remain calm under pressure
  • Proficiency in using computer systems & relevant software
  • Willing to work onsite in Mandaluyong
  • Amenable to working night shift

Responsibilities

  • Work with the census team to review and process patient admissions
  • Create required facility forms, including 3559s and IVFs
  • Review online insurance queries to verify patient benefits and eligibility
  • Obtain and print eligibility information from insurance portals
  • Contact insurance companies to request proof of coverage when needed
  • Confirm that insurance information in the portal is accurate and appropriate
  • Obtain and document reference numbers for all insurance verification calls

Skills

Key technologies and capabilities for this role

Medical BillingCensusUS Healthcare InsuranceMedicareMedicaidInsurance VerificationEligibility VerificationBPOEnglish CommunicationProblem-Solving

Questions & Answers

Common questions about this position

What is the work arrangement for this role?

This is an on-site position in Mandaluyong, with no remote work option, and candidates must be amenable to working night shifts.

What are the key requirements for this Medical Billing Specialist role?

Candidates need 6 months - 1 year BPO experience in a US Healthcare account, good knowledge of medical billing/census, familiarity with US Healthcare Insurance like Medicare and Medicaid, excellent English skills, and soft skills including empathy, problem-solving, adaptability, and proficiency in computer systems.

What benefits does ISTA Solutions offer?

Benefits include competitive salary, health insurance with free dependents, 10% night differential, attendance bonus, paid time off, convertible leave credits, performance appraisal, and a focus on work-life balance and career growth.

What is the company culture like at ISTA Solutions?

The company prioritizes employee satisfaction, work-life balance, long-term success, life-long learning, strong culture, values-driven leadership, continuous learning, innovation, and an all-inclusive environment where everyone thrives.

What makes a strong candidate for this position?

A strong candidate will have 6 months to 1 year of BPO experience in US Healthcare, knowledge of medical billing and census, familiarity with Medicare/Medicaid, excellent English communication, empathy, problem-solving skills, adaptability, and willingness to work onsite night shifts in Mandaluyong.

A1M Solutions

Design and data support for government healthcare

About A1M Solutions

A1M Solutions specializes in providing design, data, and policy-informed support for government healthcare programs, with a focus on serving disadvantaged populations. The company leverages expertise in government healthcare programs, data analysis, and policy/legislation to design effective business strategies and enhance digital service delivery, utilizing agile research and insights to untangle complex problems and generate thoughtful solutions.

Chico, CA, USAHeadquarters
2018Year Founded
VENTURE_UNKNOWNCompany Stage
Consulting, Social ImpactIndustries
11-50Employees

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