Senior Technical Support Engineer
DittoFull Time
Senior (5 to 8 years)
Key technologies and capabilities for this role
Common questions about this position
The salary range is $310K - $460K.
This role is based in San Francisco, CA, with a hybrid work model requiring 3 days in the office per week. OpenAI offers relocation assistance to new employees.
Candidates need 7+ years of experience in design of IT hardware from chip/package to system levels, strong analytical skills, hands-on testing experience, and proficiency in 3D modeling, FEA, tolerance analysis, prototyping, and mechanical testing including vibration, shock, and thermal cycling.
The Hardware team develops silicon and system-level solutions for advanced AI workloads, working closely with software and research partners to co-design hardware integrated with AI models, and creates custom design tools for AI-optimized hardware.
A strong candidate has 7+ years in IT hardware design across chip to system levels, experience leading mechanical design for data center applications, expertise in thermal solutions, FEA, prototyping, testing, and the ability to collaborate in a fast-paced, cross-disciplinary environment while mentoring teams and suppliers.
Develops safe and beneficial AI technologies
OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.