Managing Director TTPO Complex Claims - TPA Oversight Claims at AIG

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

Bachelor’s Degree or equivalent required
Multi-state adjuster licenses preferred
Prior claims management experience desired
Excellent interpersonal and organizational skills
Ability to handle multiple tasks and prioritize projects
Willingness to work independently and as part of a team
Effective decision-making skills
Strong technical expertise interpreting insurance contracts
In-depth knowledge of claim handling procedures, claims performance strategies, and claim best practices
Advanced analytical and problem-solving skills
Demonstrated ability to initiate and champion change initiatives that leverage technology

Responsibilities

Manage, lead, and direct a team of Adjusters/Complex Directors handling Complex Automobile, General Liability and Property claims
Drive technical excellence to control indemnity and expense loss and litigation costs through timely and appropriate reserving, trial preparation and ultimate resolution claim closure
Collaborate with insureds, third party administrators, underwriters, and brokers to ensure all stakeholders are in agreement with the litigation strategy
Communicate with all internal business partners including underwriters to make sure underwriting is aware of large losses and industry trends
Partner with TPA Governance and Relationship Management to help TPAs and Insureds comply with claim handling and reporting guidelines
Work with TPA Claims Financial to check the accuracy of TPA financials ensuring alignment with TTPO financials

Skills

Key technologies and capabilities for this role

Claims ManagementTPA OversightInsurance Contracts InterpretationLitigation StrategyClaim ReservingTeam LeadershipAnalytical SkillsProblem SolvingDecision MakingChange Management

Questions & Answers

Common questions about this position

What is the location or work arrangement for this role?

This information is not specified in the job description.

What salary or compensation does this position offer?

This information is not specified in the job description.

What key skills are required for the Managing Director role?

Required skills include strong technical expertise interpreting insurance contracts, in-depth knowledge of claim handling procedures and best practices, advanced analytical and problem-solving skills, excellent interpersonal and organizational skills, and ability to initiate change initiatives leveraging technology.

What is the company culture like at AIG for this team?

The team focuses on responsive, fair, and professional service with empathy and efficiency, working collaboratively with insureds, TPAs, underwriters, and brokers in an account and relationship-driven environment.

What makes a strong candidate for this Managing Director position?

A strong candidate will have a Bachelor’s Degree, multi-state adjuster licenses, prior claims management experience, and demonstrated leadership in managing complex claims teams with expertise in insurance contracts and change initiatives.

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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