Humana

Manager, UM Behavioral Health

Oklahoma, United States

Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Behavioral Health, HealthcareIndustries

Requirements

Candidates must reside in Oklahoma and possess an active Oklahoma RN license without restrictions, or be a licensed Master’s Level Social Worker (LCSW, LMSW, LMSW-ACP, CSW, LPC, LMFT), or a Psychologist (PhD/EdD) in Oklahoma without restrictions. A minimum of 3 years of post-degree clinical experience in direct patient care, 2 years of case management and/or rehabilitative counseling experience, and 2 years of clinical supervisory experience are required. Previous utilization management experience and comprehensive knowledge of Microsoft Office applications (Word, Excel, Outlook) are also necessary. Experience with Milliman or Interqual criteria is preferred. Home internet service must meet a minimum download speed of 25 Mbps and an upload speed of 10 Mbps.

Responsibilities

The Manager, Utilization Management Behavioral Health will utilize behavioral health knowledge and skills to support the coordination, documentation, and communication of medical services and benefit administration determinations. They will apply advanced technical knowledge to solve moderately complex problems and manage assignments by determining approach, resources, schedules, and goals. This role involves using clinical knowledge, communication skills, and independent critical thinking to interpret criteria, policies, and procedures, guiding the team to provide optimal member care. Responsibilities include coordinating and communicating with providers, members, and other parties to facilitate optimal care and treatment, conducting briefings and area meetings, and maintaining frequent contact with other managers across the department. Occasional travel for training or meetings may be required.

Skills

Behavioral Health
Utilization Management
Case Management
Rehabilitative Counseling
Clinical Supervision
Microsoft Office Suite
Word
Excel
Outlook
Licensed Registered Nurse (RN)
Licensed Master’s Level Social Worker (LCSW, LMSW, LMSW-ACP, CSW, LPC, LMFT)
Psychologist (PhD/EdD)

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters
1961Year Founded
IPOCompany Stage
Social Impact, HealthcareIndustries
10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.
Rising medical costs and tightening Medicare reimbursements may strain financial performance.
Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.
The company emphasizes inclusivity, offering free language interpreter services for accessibility.
Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.
The company is the first insurer to cover TMS therapy for adolescent depression.
Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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