Sales Manager, Travel, SME & Growth
Airwallex$200,000 - $300,000/year
Full Time
Senior (5 to 8 years)
Manager, Travel Service: Velocity Black (Remote) at Capital One
Richmond, Virginia, United States
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, Travel, Financial Services, TechnologyIndustries
Requirements
- Strong knowledge of the travel industry
- Strong analytical skills and excellent attention to detail
- Clear verbal and written communication skills
- Ability to manage multiple tasks under pressure and meet deadlines
- High level of intuition to anticipate and exceed client needs
- Flexible working hours - available to work on evenings, weekends and some holidays
- Experience working with high value requests
- Basic Qualifications: High School Diploma, GED, or Equivalent Certification; At least 5 years of experience coordinating travel; At least 5 years of experience managing a travel sales team
- Preferred Qualifications: Bachelor's Degree or Military experience; 6+ years of experience coordinating travel; 6+ years experience in managing a travel sales team; 8+ year of Global Distribution System (GDS) or other online travel tools experience
Responsibilities
- Drive team leaders to achieve quarterly sales and service targets
- Collaborate across product, sales, and service departments to enhance operations efficiency
- Develop sales strategies to drive results
- Monitor and analyze team performance metrics
- Work closely with marketing and partnerships to strengthen the brand’s global positioning and value proposition
- Point of contact for member and partner escalations
- Communicate with clients, suppliers, and training team members to provide best-in-class service to members
- Curate special trips and ensure every detail is checked so that members have a stress-free travel experience
Skills
Leadership
Team Management
Hospitality
Concierge Services
Customer Service
Travel Industry
AI
Chat Interfaces
Capital One
Offers diverse financial products and services
About Capital One
Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.
McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program
Risks
Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.
Differentiation
Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.
Upsides
Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.
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