Sr. Product Manager, Telecom Services
OXIOFull Time
Expert & Leadership (9+ years)
A Bachelor's Degree in Information Systems or a related field, or equivalent job experience in telecommunications or business administration is required. Candidates must have experience in Telecom, Mobile, or IT Asset Management, with a strong understanding of telecom billing, wireless services, and carrier pricing models. Experience managing a team, cross-functional collaboration with Finance, Procurement, and IT, vendor management, contract negotiation, and budget management are preferred. Hands-on experience with TEM tools and excellent analytical, leadership, project management, and process improvement skills are necessary.
The Manager of Telecom Management will lead and develop a team responsible for telecom and cellular administration, overseeing the lifecycle of telecom assets and services. This includes managing vendors, negotiating contracts, ensuring SLA adherence, and conducting performance reviews. The role involves monitoring and analyzing expenses for cost-saving opportunities, collaborating with Finance on forecasting and budgeting, and driving process improvements. Responsibilities also include ensuring compliance with policies and standards, providing strategic direction for telecom infrastructure, serving as an escalation point for issues, and developing KPIs to track performance.