Manager, Software Communications at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Banking, Financial ServicesIndustries

Requirements

  • Bachelor’s degree or military experience
  • At least 5 years of communications experience
  • Exceptional judgment
  • Ability to build relationships in a highly matrixed environment
  • Sustained focus on delivering results
  • Creative problem-solving skills
  • Ability to read data and the room
  • Passion for storytelling
  • Empathy
  • Teamwork
  • Sense of humor
  • Preferred Qualifications
  • Public relations or communications experience in financial services, technology, or consumer brands

Responsibilities

  • Partner with team leads to execute communications campaigns that align with enterprise and line-of-business objectives
  • Collaborate with internal and external stakeholders to ensure seamless implementation of communications strategies
  • Contribute to team-wide efforts to develop processes and operational excellence
  • Stay informed about industry trends to inform and enhance communication strategies

Skills

Corporate Communications
Media Relations
Reputation Management
Financial Communications
Content Creation
Creative Storytelling
Stakeholder Engagement
Campaign Execution
Strategic Communications
Storytelling

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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