[Remote] Manager, Security Operations Center - Pacific or Mountain Time Zone at Huntress

United States

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$165,000 – $185,000Compensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

CybersecurityIndustries

Requirements

Based in Pacific or Mountain time zone
Experience in leading di

Responsibilities

Design, implement, and enforce internal processes to reduce burnout and increase the productivity of the operations center against a global set of expectations and standards
Manage and enforce local/global shift coverage to ensure 24/7 operations are maintained 365 days a year
Meet with analysts in a 1:1 setting weekly to socialize focus initiatives, gather feedback, provide feedback, and enable analysts to progress rapidly in their career
Contribute to the development and implementation of analyst training programs designed to streamline onboarding and advance analyst skill sets in Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation
Work with the Product organizations to prioritize the creation of new capabilities designed to augment and force multiple analyst capabilities
Maintain accountability for routine quality assurance for your designated region
Engage with our Support organization to create streamlined workflows for partner/customer requests that need Security Operations Center analysis
Strengthen and mature our existing processes and relationships with our Tactical Response, Threat Hunting, and Detection Engineering teams within the Security organization
Provide one level of technical leadership for analysts of the Security Operations Center analysts
Ensure team members fully understand the goals and objectives of Huntress’ mission and how their work fits into the bigger picture
Provide key input and guidance to company stakeholders such as Marketing, Sales, Support, and Product
Develop, track, and report on Objectives and Key Results linked to Security Operations Center focus initiatives
Help operationalize new technologies and services that Huntress brings to market
Participate in public speaking engagements in both webinar and in-person formats

Skills

Key technologies and capabilities for this role

Security OperationsSOCIncident ResponseCybersecurityProcess OptimizationWorkflow ManagementPlaybooksTrainingService Level ObjectivesContainmentInvestigation

Questions & Answers

Common questions about this position

What is the compensation for the Manager, Security Operations Center role?

The base salary is $165,000-$185,000 plus bonus and equity.

Is this position remote, and what are the location requirements?

The role is remote and requires working in the Pacific or Mountain Time Zone on the US West Coast.

What skills or experience are required for this role?

The role involves expertise in security operations, including Digital Forensics, Incident Response, Malware Analysis, Detection Engineering, Threat Hunting, and Automation, along with process design, team management, and training program development.

What is the company culture like at Huntress?

Huntress is a fully remote, global team of passionate experts focused on cybersecurity, emphasizing a 'One Team' advantage, scaling operations, and providing career growth opportunities while maintaining 24/7 coverage.

What makes a strong candidate for this position?

Strong candidates have experience managing security operations teams, designing processes to boost productivity and reduce burnout, ensuring 24/7 coverage, conducting 1:1s for feedback and career development, and collaborating on training in areas like incident response and threat hunting.

Huntress

Managed endpoint detection and response services

About Huntress

Huntress provides managed endpoint detection and response (EDR) services to protect businesses from cyber threats, particularly ransomware. Their service includes 24/7 monitoring of clients' systems to identify potential cyberattacks. When a threat is detected, their team of security experts verifies the activity and alerts the client only if necessary, reducing the number of false positives that can occur with other services. In addition to threat hunting, Huntress offers security awareness training and resources like eBooks and webinars to educate employees about cybersecurity risks. Their commitment to high customer support and personalized reporting distinguishes them from competitors in the cybersecurity field. The goal of Huntress is to enhance the security posture of businesses by providing effective monitoring and education against cyber threats.

Columbia, MarylandHeadquarters

2015Year Founded

$281.8MTotal Funding

SERIES_DCompany Stage

CybersecurityIndustries

501-1,000Employees

Benefits

100% remote work environment

Generous PTO including vacation, sick time, and paid holidays

12 weeks paid parental leave

Highly competitive and comprehensive medical, dental, and vision benefits plans

401(k) with 5% contribution regardless of employee contribution

Life and Disability insurance plans

Stock options for all full-time employees

One-time $500 stipend to build/upgrade home office

Annual allowance for education and professional development assistance

$75 USD/month digital reimbursement

Access to both Udemy and BetterUp platforms for coaching, personal, and professional growth

Risks

Exploitation of security flaws in data transfer tools could affect Huntress's clients.

Social engineering attacks may bypass AI security measures, posing a risk to Huntress.

Difficulty in finding specialized talent could hinder Huntress's expansion efforts.

Differentiation

Huntress offers a 24/7 Security Operations Center for continuous threat monitoring.

The company integrates with Microsoft 365, enhancing security for businesses using Microsoft tools.

Huntress eliminates false positives by verifying threats before alerting clients.

Upsides

Huntress raised $180 million to expand and accelerate product development.

Recognition in Inc.'s Power Partner Awards boosts Huntress's market credibility.

Increased demand for cybersecurity due to remote work benefits Huntress's growth.

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