Senior Account Executive - Los Angeles, CA
Blackbird LabsSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Restaurant, Hospitality, QSR, FranchiseIndustries
Requirements
- 5+ years of experience in QSR, restaurant operations, or hospitality implementation roles
- Proven success in multi-unit or franchise environments
- Strong project management and communication skills
- Experience with POS systems, guest feedback platforms, and operational audits
- Certification in project management (e.g., PMP) is a plus
Responsibilities
- Lead the rollout of new restaurant experience programs, service models, and operational tools in partnership with cross-functional teams
- Develop and manage implementation timelines, training plans, and success metrics
- Collaborate with franchisees to ensure understanding, adoption, and execution of experience initiatives
- Work closely with Marketing, Operations Excellence, Training, and Technology teams to align implementation efforts
- Translate brand vision into actionable field-level processes and tools
- Monitor KPIs such as customer satisfaction scores, speed of service, and order accuracy to guide Operations focus and strategy
- Gather feedback from franchisees and frontline teams to refine programs
Skills
Project Management
PMP
POS Systems
Guest Feedback Platforms
Operational Audits
QSR Operations
Franchise Management
KPI Monitoring
Training Plans
Cross-Functional Collaboration
Inspire
Provides renewable energy subscription services
About Inspire
Inspire provides renewable energy solutions through a flat rate subscription model. Customers can easily switch to 100% renewable energy with a low monthly price, which remains consistent without the fluctuations typical of traditional energy bills. This subscription service is designed for environmentally conscious consumers who want to support clean energy sources. Inspire stands out from competitors by offering a straightforward and predictable pricing structure, along with highly regarded customer service that emphasizes clear and personable interactions. The company's goal is to positively impact the environment by combating climate change and promoting clean air initiatives.
Santa Monica, CaliforniaHeadquarters
2014Year Founded
$8MTotal Funding
SERIES_ACompany Stage
Energy, Consumer GoodsIndustries
51-200Employees