Manager, QA at The Walt Disney Company

Guangzhou, Guangdong Province, China

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Entertainment, Consumer Goods, MerchandiseIndustries

Requirements

Direct people management experience
Solid knowledge of production process and quality control system at factory
Attention to details and good data analysis skill
Establishes and nurtures critical internal and external partnerships and alliances
Possess strong quality assurance methodology, problem solving and decision making skills
Communication proficiency and organized reporting ability
Acts with good business acumen and integrity
Holds self-accountable to high performance standards
Willingness to travel domestically and internationally to managed suppliers

Responsibilities

Manage a QA team to support Disney merchandise quality assurance
Develop project plan, manage project schedule and allocate team resources to complete regional QA work and collaborate with other regional teams
Perform quality data analysis and work with management team to develop and enhance quality management for Disney global suppliers in APAC, provide technical support for global sourcing organization
Conduct technical audits and identify QC process issues at factories, help suppliers improve to mitigate quality risk and secure on-time delivery
Drive suppliers to perform root cause analysis and corrective action; develop, recommend and monitor correction and preventive actions, review and validate implementation
Conduct onsite inspections for finished products to ensure production quality meets Disney standards
Manage 3rd party consultants to perform inspections, monitor and leverage their services for product quality control
Support leadership to manage deliverables for short and long-term strategies for suppliers, set priorities, objectives, and action plans with measurable accountability
Provide quality training to factories for continuous manufacturing process optimization and quality management system improvement
Collaborate closely with internal and external partners for quality communication and problem solving, host cross-function meetings, build relationships
Engage from early design review through sample development from manufacturability perspective, provide QC inputs and solutions to mitigate mass production risks
Participate in QA programs and quality improvement initiatives to reduce rejects/complaints and achieve supplier quality performance targets
Report to and consult with Senior Manager, QA to make recommendations and develop plans for quality improvement and corrections