Manager, Product Management - Enterprise Supplier Management (ESM) at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Technology, ProcurementIndustries

Requirements

  • At least 3 years of experience working in Product Management
  • Currently has, or is in the process of obtaining, a Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or a Master's Degree in a quantitative field or an MBA with a quantitative concentration (with expectation that the required degree will be obtained on or before the scheduled start date)
  • Proficiency in Capital One Product Framework: Human Centered, Business Focused, Technology Driven, Integrated Problem Solving, Transformational Leadership
  • Preferred Qualifications
  • 1+ years of experience translating business strategy or analysis into consumer-facing digital products
  • 1+ years of experience working on data products and platforms powering digital experiences, with a focus on supplier or procurement data
  • 1+ years working with cross-functional teams as a product owner in an agile development process, specifically for platform or system development
  • Experience with contracting systems, third-party risk management tools, or procure-to-pay platforms

Responsibilities

  • Applying discovery and research techniques to identify internal customer pain points related to supplier management, non-associate labor and procurement processes
  • Breaking down business epics into features and further into user stories for ESM platforms
  • Writing acceptance criteria and leading refinement efforts with engineering and SaaS platform teams
  • Evaluating and exploring new technical approaches to solve customer needs with an eye toward a destination ESM platform experience
  • Driving day-to-day prioritization of work, troubleshooting reported issues, and overseeing releases for ESM platforms
  • Researching and troubleshooting data-related issues from the data user communities within supplier management
  • Conducting data analysis to drive insights into new product features for ESM

Skills

Key technologies and capabilities for this role

Product ManagementDiscoveryResearchUser StoriesAcceptance CriteriaPrioritizationData AnalysisProcurementSupplier ManagementAgileSaaS PlatformsEngineering Collaboration

Questions & Answers

Common questions about this position

What are the basic qualifications for this Product Manager role?

Candidates need at least 3 years of experience in Product Management and must currently have or be obtaining a Bachelor's or Master's degree in a quantitative field such as Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or related areas, or an MBA.

What does the Enterprise Supplier Management team do?

The ESM team focuses on applying discovery and research to identify pain points in supplier management, breaking down epics into user stories, prioritizing work, troubleshooting issues, and driving insights through data analysis for ESM platforms.

What is the Capital One Product Framework for this role?

The framework includes five key areas: Human Centered (obsessing about customer needs), Business Focused (delivering outcomes through execution), Technology Driven (leveraging tech for innovative solutions), Integrated Problem Solving (resolving complex problems), and Transformational Leadership (leading cross-functional teams).

What is the salary or compensation for this position?

This information is not specified in the job description.

Is this a remote position or does it require office work?

This information is not specified in the job description.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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