Manager, Fund Administration (Investor Services)

Canada

Apply with AI Apply

Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Real Estate, Private Equity, Venture CapitalIndustries

Requirements

Candidates must possess over 5 years of progressive experience in Investor Services, Investor Relations, or Fund Administration, ideally within private markets. A strong understanding of the complete investor lifecycle in a private funds context, from onboarding through liquidity events, is essential. Proven leadership, mentoring, and management skills for client-facing operational teams in high-volume, deadline-driven environments are required. Excellent communication, client management, and cross-functional collaboration abilities are necessary, along with a client-centric mindset focused on practical, business-aligned solutions and sound judgment. A Bachelor's degree is required, and professional certifications in project management or financial services are considered a plus.

Responsibilities

The Manager, Fund Administration will lead and manage the daily operations of the Investor Services team, overseeing the entire investor lifecycle including onboarding, compliance, treasury, account maintenance, and LP communications. This role serves as the primary escalation point for client inquiries, issues, and requests, providing timely, practical, and client-focused resolutions. Responsibilities include managing client expectations through transparent communication, exercising sound judgment to identify improvement opportunities and mitigate issues, and leading, mentoring, and developing the team with a focus on accountability, client service excellence, and continuous improvement. The manager will also drive team performance and accountability by managing and reporting on critical SLAs for all investor services.

Skills

Investor Services

Fund Administration

Client Onboarding

Compliance

Treasury

Client Communications

Client Relationship Management

Team Leadership

Problem-Solving

Communication

Juniper Square

Technology solutions for private investment partnerships

About Juniper Square

Juniper Square provides a comprehensive platform for managing private investment partnerships in sectors like commercial real estate, private equity, and venture capital. The platform supports all phases of the investment lifecycle, including fundraising, investor operations, and fund administration. It connects general partners (GPs) and limited partners (LPs), facilitating communication and collaboration throughout their investment journeys. By automating processes and making critical investment data easily accessible, Juniper Square helps reduce manual work and accelerates investment closings. Unlike its competitors, Juniper Square offers a universal system tailored specifically for private markets, accommodating firms of any size and complexity. The company's goal is to simplify and enhance the investment process, ensuring secure management and sharing of sensitive information.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$234.4MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

501-1,000Employees

Benefits

Competitive salary

Meaningful equity

Health, dental, & vision care

Unlimited vacation policy

Generous paid family leave, medical leave, & bereavement leave policies

401k retirement savings plan

Healthcare FSA & commuter benefits programs

Professional development stipend

Monthly work from home wellness stipend

Mental wellness coverage

Home office productivity allowance

Risks

Increased competition from emerging fintech startups could erode market share.

Integration of Forstone Luxembourg may disrupt existing workflows if mismanaged.

Rapid international expansion exposes Juniper Square to unfamiliar regulatory environments.

Differentiation

Juniper Square offers a universal system for private investment partnerships.

The platform provides a 360-degree view of investment data for stakeholders.

Juniper Square supports firms of all sizes, regardless of investment complexity.

Upsides

Acquisition of Forstone Luxembourg expands global fund administration capabilities.

Integration with AltExchange unlocks new alternative investment opportunities.

Surpassed $1 trillion in investor equity, showcasing rapid growth.

Land your dream remote job 3x faster with AI

Try Jobo Free