Manager Customs Clearance & Global Trade Transformation at FedEx

Singapore, Singapore, Singapore

FedEx Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Transportation, Logistics, E-commerceIndustries

Requirements

  • Expertise in leading digital transformation of customs clearance operations, including deployment of automation, AI/ML, data analytics, and digital trade platforms
  • Experience in process re-engineering to simplify and standardize clearance operations across regions
  • Ability to partner with technology teams and external providers to implement next-generation customs systems
  • Knowledge of customs solutions balancing compliance, efficiency, and cost-effectiveness
  • Skills in clearance planning, execution, establishing KPIs, and continuous process improvement
  • Capability to anticipate regulatory changes and align practices proactively
  • Experience acting as a trusted advisor to business leaders on trade, logistics, and supply chain strategies with a compliance and technology focus
  • Proficiency in cross-functional collaboration with supply chain, logistics, IT, finance, and legal teams
  • Leadership in managing and mentoring teams on customs regulations, compliance, and clearance technologies
  • Deep knowledge of global, regional, and local customs regulations to ensure compliance and mitigate risks

Responsibilities

  • Lead the digital transformation of customs clearance operations, deploying advanced technologies such as automation, AI/ML, data analytics, and digital trade platforms
  • Drive process re-engineering initiatives to simplify and standardize clearance operations across regions
  • Partner with technology teams and external providers to implement next-generation customs systems that improve accuracy, visibility, and speed
  • Optimize cost and resource allocation through scalable, technology-driven solutions
  • Develop and implement customs solutions that balance compliance, efficiency, and cost-effectiveness
  • Lead clearance planning and execution to minimize turnaround times and improve service delivery
  • Establish KPIs and metrics to monitor clearance performance and continuously improve processes
  • Anticipate regulatory changes and proactively align organizational practices with future requirements
  • Act as a trusted advisor to business leaders, influencing trade, logistics, and supply chain strategies with a compliance and technology-driven mindset
  • Collaborate cross-functionally with supply chain, logistics, IT, finance, and legal to ensure seamless alignment of customs operations with business goals
  • Manage and mentor teams, equipping them with the latest knowledge in customs regulations, compliance procedures, and clearance technologies
  • Ensure full compliance with global, regional, and local customs regulations to mitigate risks, avoid penalties, and guarantee smooth cross-border operations
  • Oversee divisional customs requirements, ensuring robust adherence to international trade laws and regulatory standards

Skills

Customs Clearance
Global Trade
Trade Transformation
Supply Chain Management
Logistics

FedEx

Global logistics and transportation services provider

About FedEx

FedEx provides logistics and transportation services, focusing on shipping, package tracking, and supply chain management. The company serves a diverse clientele, including small businesses, large corporations, and individual consumers, across various regions worldwide. FedEx's services include express shipping for fast delivery, ground shipping for cost-effective options, freight services for large shipments, and customs brokerage to assist with international shipping regulations. What sets FedEx apart from its competitors is its extensive global network and reliable service, which allows it to offer a wide range of delivery options tailored to different needs. The company's goal is to ensure efficient and dependable delivery solutions for all its customers.

Memphis, TennesseeHeadquarters
1973Year Founded
IPOCompany Stage
Automotive & TransportationIndustries
10,001+Employees

Risks

Increased competition from GXO Logistics may impact market share.
Surcharge extensions could drive customers to cost-effective alternatives.
Divestment of FedEx Freight may cause short-term operational disruptions.

Differentiation

FedEx's DRIVE program enhances decision-making and operational efficiency.
The One-Stop Shop platform streamlines global shipping for businesses.
FedEx's electric vehicles in Singapore align with sustainability trends.

Upsides

DRIVE program could lead to cost savings and improved service delivery.
One-Stop Shop offers a competitive edge in logistics solutions.
Electric vehicles may reduce operational costs and carbon footprint.

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