Manager, Coffee Shop at SpartanNash

Dickinson, North Dakota, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, GroceryIndustries

Requirements

High School Graduate (Required) or Equivalent (GED)
Two years of retail experience preferred
One-year supervisory experience preferred
Strong written and verbal communication, and bookkeeping skills
Good organization, prioritization, decision-making, problem solving and conflict management skills
Strong leadership abilities with capability to work in a hands-on environment
Good strategic planning and business acumen skills
Good knowledge of retail store operations; knowledge of retail management systems
Proficient in Word, Excel and PowerPoint
Depending on company location, ability (inferred as physical abilities or similar based on context)

Responsibilities

Lead the day-to-day activities of the department operations in a retail store, ensuring associates are trained, the department is fully staffed, operating at company standards and meeting all company goals and key performance indicators
Order and maintain inventory in your department, while utilizing inventory control procedures to ensure product freshness and quality
Review and validate received orders for amount, quality, count or weight, condition, and ensure all product is stored in appropriate areas
Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines
Maintain familiarity with all products carried in the department as well as throughout the store
Know the advertised items, special prices, coupon deals or other features, that apply to the store's sales and rewards programs
Assure that the weekly and period Flight Plan are communicated and executed to company expectations and timeline
Follow company policies and timelines using the required tools and software to manage scheduling, according to forecasted guidelines
Implement and maintain work schedules, labor control, overtime control, and payroll expense for the department
Implement Our Winning Recipe and model our core values and competencies
Be responsible for department management including staffing, training, performance management, and career development of associates
Develop and monitor department goals
Develop and monitor department forecasts, as required
Attend and participate in daily huddles, manager meetings, as well as district and company level meetings via phone, online, or in person, as required
Maintain a clean, attractive, and well stocked department, by using structure of the day guidelines, as well as executing “Prime Time” standards
Assure that all food safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed
Assure that all safety guidelines and requirements are always followed and maintained throughout the entire store. Take immediate corrective action if not followed
Develop and implement a plan that results in meeting company goals and key performance indicators
Additional responsibilities may be assigned as needed

Skills

Key technologies and capabilities for this role

Inventory ManagementTeam LeadershipOrder ValidationStockingProduction PlanningProduct RotationQuality ControlRetail OperationsSales PromotionsCustomer Rewards

Questions & Answers

Common questions about this position

Is this a remote position or does it require on-site work?

This is an on-site position located at 1283 Roughrider Blvd. in Dickinson, North Dakota 58601, with no mention of remote work options.

What is the salary for the Manager, Coffee Shop role?

This information is not specified in the job description.

What key skills and responsibilities are required for this role?

Key responsibilities include leading department operations, managing inventory and ordering, team staffing and training, scheduling and labor control, ensuring food safety, and meeting company goals and KPIs.

What is the company culture like at SpartanNash?

SpartanNash emphasizes a People First culture, Operational Excellence, and Insights that Drive Solutions, with a family of 20,000 Associates contributing to customer-focused innovation.

What makes a strong candidate for the Coffee Shop Manager position?

Strong candidates will have experience in retail department management, team leadership including staffing and training, inventory control, scheduling, and a commitment to food safety and company standards.