Manager - Auto Property Damage and Liability Claims (Fast Track) at AIG

Atlanta, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

InsuranceIndustries

Requirements

5+ years claims experience handling Auto Property Damage and Bodily Injury
2+ years Management experience a plus
Strong Leadership and business acumen skills
Ability to self-study and pass Casualty License Exams
Excellent communication skills, both written and oral
Strong interpersonal and negotiating skills
Demonstrated decision making skills
Ability to work independently or on a team
Demonstrated time management and organizational skills
Knowledge of all Microsoft applications is required
Bachelor’s Degree preferred

Responsibilities

Managing a unit of Fast Track Claim Specialists handling first and third-party auto liability claims, minor injury claims and low complexity general liability losses
Providing direction to Fast Track Claim Specialists
Performing claim file reviews
Ensuring compliance with operation guidelines
Monitoring performance
Providing technical expertise and mentoring to assigned staff with the focus of producing high quality work on assigned claims
Managing staff to ensure departmental standards and policies are adhered to to produce the appropriate claim outcomes for customers and business partners
Maintaining an active claim diary and using it to provide continual direction and feedback regarding claim handling, evaluation, and disposition strategy on a file-by-file basis
Partnering with other Business Units as necessary to make AIG our insured’s most valued insurer
Participating in select claim file reviews
Report Management – Performance Metrics Analysis
Operational Compliance Management – Medicare Exclusions and Vendor Management
Special Projects
Addressing shared service support to assure timely payments are made, claim set up efficiency, etc
Managing HR/Shared Service Matters to include Disciplinary Actions and LOA’s
Staff Meetings
CE and/or other training

Skills

Claims Management

Auto Liability Claims

Property Damage Claims

Claim File Review

Performance Metrics Analysis

Operational Compliance

Medicare Compliance

Staff Mentoring

Stakeholder Management

AIG

Global insurance provider for individuals and businesses

About AIG

AIG provides a variety of insurance products and services aimed at individuals, families, and businesses. Their offerings include life insurance, retirement planning, and commercial insurance, which help clients manage risk and protect their assets. AIG operates by underwriting insurance policies and managing risk, while also investing the premiums collected to generate income. This company stands out from competitors by not only focusing on traditional insurance but also emphasizing cybersecurity and data protection to keep clients' information safe. AIG's goal is to help clients achieve financial security and peace of mind through comprehensive insurance solutions.

New York City, New YorkHeadquarters

1919Year Founded

IPOCompany Stage

Cybersecurity, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision coverage

Flexible Spending Accounts (FSA)

401(k)

PTO

Commuter Expense Reimbursement Account

Risks

Sale of personal travel business may reduce AIG's market presence in travel insurance.

Expansion in Atlanta could pose financial risks if expected growth does not materialize.

Deconsolidation of Corebridge Financial might lead to loss of synergies and increased costs.

Differentiation

AIG offers a wide range of insurance products globally, serving diverse client needs.

Corebridge Financial, a subsidiary, enhances AIG's offerings in retirement planning and financial futures.

AIG emphasizes cybersecurity and data protection, ensuring clients' information remains secure.

Upsides

AI adoption in underwriting and claims processing enhances efficiency and reduces costs for AIG.

InsurTech partnerships offer AIG opportunities to enhance digital capabilities and drive innovation.

Telematics and usage-based insurance allow AIG to offer personalized and flexible products.

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