Manager - Asset Protection - Mooresville Crossing Rack at Nordstrom

Mooresville, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

RetailIndustries

Requirements

Proven experience in asset protection, security, investigations, or prior leadership experience preferred
Strong understanding of exception-based reporting tools and case management software
Ability to develop and maintain productive relationships with employees and leaders at all levels
Strong written and verbal communication skills; able to communicate clearly and professionally
Effective decision-making and problem-solving skills, especially in high-stress situations
Strong organizational skills with the ability to prioritize and manage competing demands in a fast-paced environment
High level of ownership, accountability, and initiative
Computer proficiency, including monitoring and surveillance technologies
Flexibility to work a schedule that meets business needs, including evenings and weekends

Responsibilities

Build strong, trusting relationships with in-store leaders, including Store Manager, Service Experience, Inventory Accuracy, and Human Resources teams; serve as the subject matter expert on shrink and loss prevention
Act as the owner of building security and safety — educate the team on emergency preparedness and support employees in safety-related incidents
Accurately report and document all AP incidents and cases in a timely manner
Leverage data and reporting to identify trends, mitigate internal and external theft, and minimize operational losses
Lead the execution of the company’s shrink reduction strategies and loss prevention programs, including identifying theft and dishonesty
Partner with Regional Investigators to address internal and external theft, assist with case development, work with law enforcement, and conduct on-floor apprehensions as needed
Use a data-driven approach to proactively identify risks, reduce loss, and maximize profitability

Skills

asset protection

loss prevention

shrink reduction

exception-based reporting

case management software

investigations

data analysis

security

emergency preparedness

theft mitigation

leadership

communication

problem-solving

Nordstrom

Retailer offering clothing and accessories

About Nordstrom

Nordstrom is a retail company that focuses on providing a wide range of clothing, shoes, and accessories for men, women, and children. The company operates department stores and an online platform where customers can shop for various brands and styles. Nordstrom emphasizes a strong customer service experience, encouraging employees to take initiative and develop their careers within the organization. Unlike many competitors, Nordstrom fosters a culture of leadership and personal growth among its staff, which contributes to a dedicated and motivated workforce. The company's goal is to create a positive shopping experience while also being committed to environmental sustainability and community support.

Seattle, WashingtonHeadquarters

N/AYear Founded

$16MTotal Funding

N/ACompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Risks

Increased competition from online retailers like Amazon may impact Nordstrom's market share.

Economic uncertainty could reduce consumer spending on luxury items, affecting sales.

Expansion into international markets exposes Nordstrom to geopolitical and currency risks.

Differentiation

Nordstrom emphasizes employee empowerment and career growth within the company.

The company is committed to environmental sustainability and community support.

Nordstrom's experiential retail approach includes pop-up shops and exclusive collaborations.

Upsides

Nordstrom Rack is expanding with new locations in West End and Lubbock by 2025.

The Nordy Club enhances customer savings and loyalty through exclusive benefits.

Strategic collaborations, like with DXL Big + Tall, expand Nordstrom's customer base.

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