Willingness to work in a team setting and respond immediately to emergency situations and concerns
Experience using work order, fire and life safety, alarm, and other facility management software and building control systems
Proficient in the use of software systems and ability to use applications on desktop and mobile devices
Comfortable using new tools and technologies in the field, and takes initiative to find innovative, practical solutions that improve day-to-day property operations and support a seamless customer experience
Ability to work outdoors the majority of the day
Attend and complete all required training including OSHA trainings
This is a field position that requires walking and driving properties, twisting, bending, lifting up to 20 lbs., and climbing fixed ladders to access roofs and extension ladders during the course of completing work assignments
Excellent customer service and interpersonal skills. Proven ability to communicate effectively with customers, peers, management, contractors, and vendors
Requires a valid Texas driver’s license, good driving record, ability to travel to multiple properties, and adherence to company policies with vehicle usage
Preferred: High School Diploma or General Education Degree (GED)
Preferred: Experience in Commercial Real Estate maintenance
Responsibilities
Responsible for general property maintenance, including but not limited to coordinating repairs, performing property inspections, and recommending solutions to customers, vendors, and RECX Manager
Develop and maintain positive relationships with vendors and customers through coordinating repairs, attending walkthroughs, move-ins, move-outs, and required annual inspections
Troubleshoot, evaluate, and recommend maintenance operations
Proactively perform property inspections to identify inconsistencies regarding the grounds, curb appeal, risk management/safety requirements (OSHA), cleanliness, landscaping, and general appearance, and work with RECX Managers to implement corrective measures as necessary
Assist in inspecting, monitoring, and documenting all work being performed by vendors
Responsible for alerting the Real Estate and Customer Experience Manager of any unusual occurrence and/or damage that has taken place or that may occur
Report safety issues immediately and recommend solutions to customers, vendors, and Real Estate and Customer Experience Manager
Ensure safe and proper storage of all Prologis issued supplies, chemicals, tools, and equipment. Ensure tools and equipment are in optimum condition
In partnership with the Customer Experience Team (CET), help identify additional opportunities to serve the customer by understanding Prologis’ value-added products and services (Prologis Essentials, etc.)