Logistics and Customer Service Manager at Halborn

Jeddah, Makkah, Saudi Arabia

Halborn Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Consumer Goods, HealthcareIndustries

Requirements

  • Minimum 3 years’ experience in a Supply Chain / Logistics / Customer Service Role
  • Education: Minimum a university degree in a relevant field such as Supply Chain Mgmt. or Engineering
  • Only Saudi National to interact with all governmental authorities (Customs, Ports, SFDA)
  • Strong working knowledge of supply chain management principles, ERP, WMS

Responsibilities

  • Manage the interaction with all sourcing sites for all logistics activities and products movements and storage to optimize the utilization of resources and maximize the efficiency
  • Supervise the team operational activities and allocate the workload tasks across the team members
  • Deliver optimized customer service (OTIF), product availability (OOS) and cost-to-serve (CTS) by supporting projects / programs sponsored by the in-country CS&L Manager and aligned with the Regional Warehouse & Distribution strategy
  • Manage day to day operations such as distribution, import from all GSK / 3rd Party Manufacturing Sites to distributors
  • Act as a point of contact to Commercial/customers/distributors/LSPs for current inventory availability, physical inventory/batch status, and reconciliation discrepancies
  • Collaborate with Commercial teams to minimize stock shortage and collaborate with Supply and Demand teams to support inventory optimization processes (Appropriate safety stock level, low shelf life, write off…)
  • Work in full adherence with local governmental regulations and maintain excellent relationship with local authorities
  • Ensure quality and compliance within warehouse and distribution in line with Haleon policies (QA, QMS and EHS standards), regional legislation and industry best practice
  • Support tracking of spend versus budgets in line with Warehouse and Distribution P&L and deliver on Cost to Serve initiatives
  • Manage and oversee the implementation and reporting of the T&T as per the local regulations
  • Support the reporting and improvement initiative for the customer OTIF
  • Manage the CS&L KPIs reporting and performance monitoring for continuous improvement
  • Regular interactions (internal and external relationships) with distributors and relevant local authorities (eg. Customs)
  • Manage the day-to-day relationships with Logistics Service Providers (Warehouse/ Manufacturing site /Transport/Customs brokers) to agreed/contractual performance levels
  • Support number of projects to ensure effective management of day-to-day operations, inventory management and change implementation in line with Haleon strategy

Skills

Logistics Management
Customer Service
Team Supervision
OTIF
Supply Chain Optimization
Distribution
Warehouse Management
Cost to Serve
Resource Utilization
Product Availability

Halborn

Cybersecurity for blockchain and digital assets

About Halborn

Halborn specializes in cybersecurity focused on blockchain technology and digital assets. The firm provides security audits, penetration testing, and consulting services to clients in the digital finance sector, including cryptocurrency exchanges and Decentralized Finance (DeFi) companies. Their services help ensure the security of digital assets and financial infrastructure by addressing the specific security threats associated with blockchain technology. Halborn stands out from competitors due to its deep understanding of both blockchain and traditional financial security, which allows them to offer tailored solutions. The company's goal is to protect businesses from security threats, ensuring the safe operation of digital exchanges and the integrity of smart contract infrastructure.

Miami, FloridaHeadquarters
2019Year Founded
$87.5MTotal Funding
SERIES_ACompany Stage
Cybersecurity, Financial ServicesIndustries
51-200Employees

Benefits

Health Insurance
Unlimited Paid Time Off
Company Equity

Risks

Increased targeting of Bitcoin hot wallets poses risks to Halborn's clients.
AI-powered social media bot farms could introduce new cyber threats.
Ongoing vulnerabilities in smart contracts remain a challenge for Halborn's services.

Differentiation

Halborn specializes in blockchain and digital asset cybersecurity, setting it apart.
The company offers high-level security audits and penetration testing for DeFi clients.
Halborn's expertise in both blockchain and traditional finance security is unique.

Upsides

Growing demand for blockchain security boosts Halborn's market potential.
Partnerships with Tholos and Orion Protocol enhance Halborn's Web3 security reputation.
Tokenized real-world assets present new opportunities for Halborn's security solutions.

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