Lockbox Analyst (Treasury Management Services) at M&T Bank

Baltimore, Maryland, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Strong proficiency in Excel and comfort with tools like SharePoint and file compare software
Ability to understand and apply logical thinking in software configuration
Experience with system testing, validation, and troubleshooting
Strong communication skills for working with clients and internal teams
A collaborative mindset and a knack for thinking outside the box
Bachelor’s degree or equivalent work experience
2+ years of relevant experience in a technical, analytical, or systems-focused role
Must live within commuting distance to 1800 Washington Boulevard, Baltimore, MD 21230 (100% onsite, Monday-Friday, 8:30am-5:00pm)
Prepared to travel at least once per quarter within the M&T Bank east coast footprint (travel may occur more often based on business needs)

Responsibilities

Configure Custom Lockbox Solutions: Interpret client requirements from questionnaires and file specifications to build tailored lockbox setups within the system
Client-Facing Collaboration: Participate in client calls to gather requirements, ask clarifying questions, and support testing and training efforts
System Testing & Troubleshooting: Develop and execute test scripts, validate system behavior, and troubleshoot both hardware and software issues
Technical Support: Serve as second-level support for escalated issues and collaborate with internal technology teams on system enhancements or network changes
Documentation & Reporting: Occasionally assist with reporting and maintain documentation using tools like Excel, SharePoint, and file compare software

Skills

Key technologies and capabilities for this role

ExcelSharePointfile compare softwaresystem testingtroubleshootingsoftware configurationtest scriptsACHwires

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is a 100% onsite position requiring five days in office per week at 1800 Washington Boulevard, Baltimore, MD 21230, and eligible candidates must live within commuting distance.

What are the must-have skills for the Lockbox Analyst role?

Must-have skills include strong proficiency in Excel and comfort with tools like SharePoint and file compare software, ability to understand and apply logical thinking in software configuration, experience with system testing, validation, and troubleshooting, strong communication skills, and a collaborative mindset.

What is the salary for this position?

This information is not specified in the job description.

What is the company culture like for this team?

You'll be part of a collaborative team that values innovation, precision, and customer success.

What qualifications make a strong candidate for this role?

A Bachelor’s degree or equivalent work experience and 2+ years of relevant experience in a technical, analytical, or systems-focused role are required; experience in payment processing, treasury management, or financial systems is preferred.

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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