Loan Processing Specialist (AU Mortgage, WFH)

The Loan Processing Specialist will manage email communications and follow-ups with customers, contact customers via phone and email to guide them through the mortgage process, and schedule meetings between brokers and clients. Responsibilities include gathering and organizing documents, ensuring all required information is complete and accurate, liaising with bank support teams and BDMs, ordering valuations and credit checks, and completing post-settlement tasks. The role also involves reviewing financial statements, conducting servicing and scenario research, performing credit analysis, running borrowing capacity calculators, and assisting brokers with deal structuring and lender policy checks.