Legal Operations Manager at Everbridge

United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

TechnologyIndustries

Requirements

5+ years in legal operations, contracts management, project management, or similar role (SaaS or technology sector preferred)
Proficiency with CLM tools (e.g., Ironclad, ContractWorks, DocuSign CLM), Salesforce, and BI dashboards (Tableau, Power BI)
Strong project management capabilities; Lean Six Sigma or process improvement certification a plus
Exceptional written and verbal communication; ability to influence at all levels of the organization
Analytical, detail-oriented, and highly organized, with a focus on business enablement

Responsibilities

Map and document the end-to-end contracting process for all agreement types (sales, procurement, NDAs, DPAs, partner agreements)
Standardize templates, playbooks, and fallback positions for faster negotiations
Implement triage systems to route low-risk agreements to self-service or fast-track review
Manage delegation of authority policies and signature approval workflows
Define and track KPIs, including average contract cycle time by contract type and value, SLA compliance rate for contract reviews, and workload distribution across the legal team
Build and maintain dashboards in CLM, Salesforce, or BI tools for real-time visibility
Prepare quarterly and ad hoc performance reports for legal leadership
Own and optimize the Contract Lifecycle Management (CLM) platform
Integrate contracting tools with Salesforce, DocuSign, and other business systems
Create automated workflows for common agreements (NDAs, order forms)
Partner with Sales Operations to streamline deal desk and contracting touchpoints
Collaborate with Finance to align payment terms, revenue recognition, and compliance
Train non-legal staff on contract intake and approval processes
Identify bottlenecks and lead projects to improve contract turnaround times
Run post-mortems on delayed contracts and implement corrective actions
Monitor legal industry best practices and emerging technologies for process innovation

Skills

Contract Lifecycle Management

Salesforce

DocuSign

KPI Tracking

Data Analytics

Workflow Automation

Process Mapping

BI Tools

Legal Operations

Sales Operations

Everbridge

Critical event management solutions for organizations

About Everbridge

Everbridge provides critical event management solutions to help enterprises and government organizations prepare for, respond to, and recover from emergencies. Their products combine intelligent automation with extensive risk data, allowing clients to effectively manage crises and minimize disruptions to their operations. Unlike many competitors, Everbridge focuses on a comprehensive suite of services that are tailored to the specific needs of various sectors, including healthcare and government. The company's goal is to enhance organizational resilience, ensuring that clients can protect their people and maintain productivity even in challenging situations.

Boston, MassachusettsHeadquarters

2002Year Founded

$20.5MTotal Funding

IPOCompany Stage

Government & Public Sector, Enterprise Software, HealthcareIndustries

1,001-5,000Employees

Benefits

Dental Insurance

Vision Insurance

Health Insurance

Life Insurance

PTO/Vacation Policy

Paid Holidays

Maternity / Paternity Leave

401K / Retirement Plan

Performance Bonus

Employee Stock Purchase Plan

Free Food

Work From Home Policy

Company Social Outings

Unique Office Space

Risks

Thoma Bravo's acquisition may disrupt Everbridge's operations and client relationships.

Integration of Infinite Blue's solutions may face challenges affecting service delivery.

Delisting from Nasdaq could impact Everbridge's visibility and investor relations.

Differentiation

Everbridge offers a comprehensive suite of critical event management solutions.

The platform supports over 100 communication devices across 200 countries and territories.

Everbridge serves major clients, including top U.S. cities and global automakers.

Upsides

Thoma Bravo's acquisition may enhance Everbridge's market presence and product offerings.

Everbridge 360(TM) Alert Management improves remote management of critical events.

Growing demand for cybersecurity boosts Everbridge's business continuity solutions.

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