Lead Software Engineer at M&T Bank

Buffalo, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

Associate’s degree and a minimum of 7 years’ systems analysis and/or application development work experience, or Bachelor’s degree and a minimum of 5 years’ systems analysis and/or application development work experience, or in lieu of a degree, a combined minimum of 9 years’ education and/or relevant work experience, including a minimum of 5 years’ systems analysis and/or application development work experience
Experience with CMDB
(Preferred) Bachelor’s degree in Computer Science or Computer Engineering
(Preferred) Minimum 6 years’ professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications
(Preferred) Advanced proficiency of CMDB architecture, ITIL processes, CSDM models, and automation technologies
(Preferred) Strong experience with ServiceNow Discovery, Integration Hub, Data Manager, CMDB Health Metrics and IRE
(Preferred) Experience with SAM, HAM and EA modules
(Preferred) Skilled in JavaScript, REST/SOAP APIs, and ServiceNow scripting for automation

Responsibilities

Architect robust data models and relationships for configuration items (CIs) following CSDM best practices
Design and implement automated processes for CMDB data collection, including discovery tools, service graph connectors, import sets, and APIs
Define and implement scalable CMDB architecture aligned with organizational and industry standards
Define and manage comprehensive IRE and health rules
Partner with ITSM, ITOM, and platform teams to ensure CMDB supports incident, change, and asset management workflows
Troubleshoot issues related to automation, monitor system performance, and optimize workflows for efficiency
Ensure the accuracy and completeness of CMDB data, addressing errors and identifying root causes
Identify opportunities for process improvement and automation within the CMDB and related processes
Document CMDB automation processes and provide training to other technical staff
Collaborate with other technology teams to understand their needs and ensure CMDB data meets their requirements
Mentor the organization of Configuration Management services, concepts, policies, and procedures
Mentor junior engineers on best practices and contribute to architectural standards and documentation
Adhere to M&T internal control standards, including participation in internal and external audit points together with any issues raised by external regulators as applicable
Develop a thorough understanding of technology and its functions, processes and operations; remain current on business and market trends that may affect the Department and business lines
Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite; identify risk-related issues needing escalation to management

Skills

ServiceNow

CMDB

CSDM

IRE

Discovery Tools

Service Graph Connectors

Import Sets

APIs

ITSM

ITOM

Automation

Data Modeling

M&T Bank

Full-service banking for individuals and businesses

About M&T Bank

M&T Bank provides a variety of banking services to individuals, small businesses, and larger companies. Their offerings include mortgage assistance, personal and business checking accounts, and mobile banking options. The bank primarily operates in the Northeastern and Mid-Atlantic regions of the United States, emphasizing community engagement and a focus on customer service. M&T Bank's business model is based on traditional banking practices, such as loans, deposits, and investment products, and it generates revenue through interest income and service fees. A key aspect that sets M&T Bank apart from its competitors is its commitment to community involvement, which includes allowing employees to volunteer and supporting local organizations. The recent merger with United Bank, N.A. has further expanded their services and market presence.

Buffalo, New YorkHeadquarters

1993Year Founded

IPOCompany Stage

Financial ServicesIndustries

10,001+Employees

Risks

Competition from fintechs could erode M&T Bank's market share among tech-savvy customers.

Integration challenges from the United Bank merger may disrupt operations.

Decreased prime rate could reduce interest income, impacting profitability.

Differentiation

M&T Bank emphasizes community engagement through its charitable foundation and volunteer programs.

The bank offers a wide range of traditional and digital banking services.

Recent merger with United Bank, N.A. expands M&T's market reach and service offerings.

Upsides

M&T Bank's $1.5 billion senior notes offering strengthens its financial position.

Decreased prime rate may attract more borrowers, increasing loan volume.

Shannon Lazare's appointment as New Jersey Regional President enhances local community engagement.

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