Lead Site Reliability Engineer - 10929 at Coupa Software

Bogotá, Bogota, Colombia

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Software, AIIndustries

Requirements

Bachelor’s degree and 10+ years of experience managing large-scale cloud applications with a strong background in Linux administration and troubleshooting
Excellent communication skills, a collaborative mindset, and the confidence to take ownership, drive solutions, and deliver results independently while thinking globally
Over 8 years of hands-on experience managing cloud infrastructure across AWS, GCP, and Azure environments
A solid understanding of today’s generative AI ecosystem, with practical experience using LLMs and embedding models (OpenAI, AWS Bedrock, SageMaker); familiarity with vector databases like LanceDB is a plus
Strong scripting skills in Bash or Python, and experience with container orchestration platforms like Amazon EKS or Azure AKS
Proficiency with DevOps and automation tools such as Chef, GitHub Actions, Rundeck, and IaC frameworks like Terraform, Spacelift, and Helm
Working knowledge of DNS, load balancers, and MySQL, along with a good grasp of source control and branching strategies in Git

Responsibilities

Build, deploy, and troubleshoot microservices in Kubernetes and Amazon EKS, ensuring scalability and reliability
Design secure, highly available web applications with a focus on capacity planning and performance optimization
Deploy and manage the lifecycle of LLMs and embedding models, defining KPIs to measure and improve AI application performance
Evaluate and integrate emerging technologies such as RAG systems, MCP servers, AI Agents, and agentic workflows into our platform
Manage AWS core and GenAI services (S3, IAM, EKS, Bedrock, etc.) using infrastructure-as-code tools like Terraform and Chef, while maintaining observability through tools like New Relic or PagerDuty
Collaborate across product, platform, and engineering teams on architecture design, security patching, incident response, and release management to ensure the reliability of our ML and GenAI infrastructure

Skills

Kubernetes

Amazon EKS

microservices

system design

code development

deployment

automation

networking

Machine Learning

GenAI

Agentic AI

LLMs

embedding models

capacity planning

performance optimization

Coupa Software

Cloud-based spend management and procurement solutions

About Coupa Software

Coupa Software provides a cloud-based platform for spend management and procurement solutions. Its suite of tools helps businesses manage their expenditures by integrating procurement, invoicing, and expense management into one system. This integration reduces inefficiencies that occur when these processes are handled separately. Coupa serves a wide range of clients, from large enterprises to mid-sized companies, across various industries. The company operates on a subscription-based model, allowing clients to pay a recurring fee for access to its tools, which can be scaled as needed. Coupa differentiates itself from competitors by offering a user-friendly interface that resembles online shopping, promoting high user adoption and satisfaction. The goal of Coupa Software is to help businesses control costs and improve financial efficiency through its comprehensive platform.

San Mateo, CaliforniaHeadquarters

2006Year Founded

$164.4MTotal Funding

IPOCompany Stage

Enterprise SoftwareIndustries

1,001-5,000Employees

Benefits

Insurance Package

Family Support

Legal Assistance

Student Loan Assistance

Employee Assistance

Discounts

Risks

Rising AI model costs could impact Coupa's pricing strategy and competitiveness.

Increased competition from AI-integrated procurement solutions may challenge Coupa's market position.

Security and trust in digital payments require continuous enhancements to avoid reputational damage.

Differentiation

Coupa integrates procurement, invoicing, and expense management into a single cloud-based platform.

The company offers a user-friendly interface that mimics online shopping for high adoption rates.

Coupa's robust data set of over $7 trillion in spend enhances decision-making capabilities.

Upsides

AI-driven procurement solutions are gaining traction, enhancing efficiency and decision-making.

Coupa's focus on supply chain visibility earned it a 2024 Top Software & Tech Award.

The shift in procurement to a strategic growth lever aligns with Coupa's comprehensive solutions.

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