Lead Product Security Engineer at ASAPP

Chennai, Tamil Nadu, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Biotechnology, AI/ML, Cloud ComputingIndustries

Requirements

Candidates should have a Bachelor's degree in Computer Science or equivalent experience, with over 5 years of experience securing applications on cloud-native environments and distributed systems. A background in offensive security, security testing, and security architecture is required, along with a deep understanding of AWS infrastructure and security technologies. Familiarity with container ecosystems like Docker and Kubernetes, proficiency in Python or Golang, and experience designing security solutions architecture are essential. Strong communication, ownership, accountability, and experience with CI/CD tools and encryption/secrets management technologies are also necessary.

Responsibilities

The Product Security Engineer will test and enhance the security of complex, distributed, cloud-native microservices products, collaborating with security engineers and the broader engineering organization. Responsibilities include fortifying application security across the product lifecycle, overseeing application security testing, threat modeling, and architecture, and building/optimizing cloud security infrastructure. The role involves implementing application detection and response tools, contributing to system design reviews, and fostering a strong security culture.

Skills

application security testing

threat modeling

architecture

cloud security

cloud-native

microservices

detection and response

security tooling

cloud infrastructure

system design reviews

security culture

ASAPP

AI tools for enhancing customer service

About ASAPP

ASAPP provides AI-powered tools to improve customer service operations. Their main product is a conversational AI voice and chat agent that accurately transcribes calls, automates call summaries, and generates automated responses to enhance agent productivity. Targeting businesses with high volumes of customer interactions, such as call centers and support departments, ASAPP operates in the customer experience market, which is growing as companies focus on customer satisfaction. They offer their services through a subscription model, allowing clients to access their tools while ensuring ongoing updates. ASAPP's goal is to enhance human performance in customer service by addressing inefficiencies and providing insights that help businesses make informed decisions and improve customer experiences.

New York City, New YorkHeadquarters

2014Year Founded

$369.6MTotal Funding

SERIES_CCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Learning & Development

Comprehensive Health Benefits

Daily Catered Meals

Vacation

401K Program

Family Leave

Risks

Emerging AI startups could erode ASAPP's market share with similar solutions.

Rapid AI advancements may lead to obsolescence if ASAPP doesn't innovate.

Data privacy concerns and regulatory scrutiny could impact ASAPP's operations and client trust.

Differentiation

ASAPP's AI Native products enhance productivity by automating workflows and augmenting human activity.

The CXP platform provides real-time guidance for customer care and sales agents.

ASAPP's machine learning models continuously learn from interactions, improving agent performance without manual programming.

Upsides

CoachingAI automates quality assurance, allowing supervisors to focus on agent coaching.

Frank Slootman's board membership could enhance ASAPP's strategic market positioning.

AutoTranscribe's high accuracy improves contact center efficiency by reducing transcription errors.

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