Lead Manager, Corporate Communications at eBay

San Jose, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Ecommerce, Recommerce, SustainabilityIndustries

Requirements

8–10 years of communications or public relations experience, preferably in corporate, consumer, or sustainability communications
Communications agency experience strongly preferred
Proven track record in media relations and securing top-tier earned coverage
Exceptional writing and storytelling skills — especially in crafting narratives that prioritize customers
Strategic problem solver capable of translating business goals into compelling communication programs
Experience collaborating across global and cross-functional teams
Passion for sustainability, circular economy, or purpose-driven storytelling is a benefit
Understanding of and enthusiasm for incorporating AI tools into communications practices
Bachelor’s degree in Communications, Journalism, Public Relations, or related field

Responsibilities

Develop and execute integrated communications strategies that elevate eBay’s Recommerce leadership narrative
Build and maintain strong relationships with key media outlets, journalists, and influencers to secure high-impact earned coverage
Identify and tell stories that spotlight eBay’s customers, employees, community, and sustainability impact
Partner with internal stakeholders to ensure message alignment across eBay’s corporate storytelling
Manage agency partners and collaborate on media strategy and campaign execution
Support executive visibility initiatives, speaking opportunities, and thought leadership programs tied to Recommerce and circular economy themes
Monitor media trends and coverage; provide analysis and insights to inform strategy

Skills

Communications Strategy

Media Relations

Public Relations

Sustainability Communications

Corporate Communications

Stakeholder Engagement

Storytelling

Journalist Relations

Influencer Relations

Integrated Communications

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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