Lead GSOC Specialist at Fidelity Investments

Smithfield, Rhode Island, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, SecurityIndustries

Requirements

4+ years of full-time experience in a security function, preferably in an operations or control center setting
Bachelor’s Degree preferred
Computer proficiency with Microsoft Office suite of products
Demonstrated experience in the use of Alarm Monitoring, Access Control, Video Management, and Crisis Communication technology
Ability to work in a flexible scheduling environment (rotating shifts, nights, weekends, and holidays)
Experience collecting, analyzing, and disseminating open source or subscription-based intelligence
Providing excellent customer service in a high call volume environment
Ability to work in a fast-paced organization; coordinate and manage multiple tasks with limited supervision
Must be able to communicate effectively with all levels of the organization

Responsibilities

Supporting Fidelity’s business operations in Security/Fire/Life Safety Alarm Monitoring; Global Threat Management, Video Monitoring, Incident Management, and dispatching of security and public safety personnel to corporate locations
Assisting management in coordinating Fidelity’s security response to incidents that occur on company premises or at corporate events using appropriate communication methods (e.g., medical emergencies, burglar, fire, duress alarms, or business impacting events)
Liaising with law enforcement, fire, or other public safety organizations related to emergencies on or near company property
Reviewing, analyzing, and disseminating open-source and subscription-based intelligence to help mitigate and report global threats to company property, employees, and partners
Documenting, assessing, and reporting on instances of possible threats in the workplace
Supporting the travel security program through monitoring of associate travel and accounting for them during events of concern or elevated risk
Reporting out of the ordinary or abnormal conditions to the company’s security personnel, management, employees, suppliers, and facilities organization
Receiving, evaluating, and disseminating incoming information and reports from company security personnel, contract security officers in the field, and Fidelity associates, suppliers, and local agencies
Developing concise, fact-based incident reports for distribution to various Fidelity partners
Coordinating service requests for afterhours site access and requests for additional security coverage at retail locations
Playing an integral role in helping to develop new security, incident management, and intelligence gathering processes
Refining existing GSOC response and escalation procedures
Leading the on-duty shift when delegated to by management
Supporting and mentoring junior personnel to enhance proficiency with GSOC technology resources, processes, and procedures

Skills

GSOC

Security Operations

Alarm Monitoring

Threat Intelligence

Incident Management

Video Surveillance

Dispatching

Liaison with Law Enforcement

Open Source Intelligence

Travel Security

Incident Reporting

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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