Lead Business Process Analyst

Portugal

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

E-commerce Infrastructure, Product Information Management, SaaSIndustries

Requirements

The Lead Business Process Analyst should have experience managing and mentoring a team of Business Process Analysts, with a focus on product data exchange between brands and retailers. The role requires a blend of hands-on analytical work, strategic thinking, and strong people leadership skills in a fast-paced, collaborative environment. Experience in analyzing Voice of Customer entries, performing customer discovery, defining high-level requirements, and managing early access programs is also necessary.

Responsibilities

The Lead Business Process Analyst will guide and develop the Business Process Analyst function, particularly for initiatives focused on product data exchange between brands and retailers. This includes directly managing and mentoring a team of BPAs, overseeing their project contributions, and ensuring alignment with strategic objectives. The role involves setting standards, optimizing processes, driving high-quality execution, and partnering with Product Managers to understand team priorities and deploy BPAs strategically to align with the product roadmap.

Skills

Business Process Analysis

Process Improvement

Product Management

Go-to-Market Strategy

Collaboration

User Empathy

Digital Shelf Strategy

Product Content Management

Process Automation

Salsify

Platform for managing product data and assets

About Salsify

Salsify provides a platform called CommerceXM that helps brands and retailers manage their product data and digital assets for online sales. The platform combines Product Information Management (PIM), Digital Asset Management (DAM), and Experience Management (XM) to ensure that product information is consistent and engaging across various online channels. Clients, including direct-to-consumer brands and large retailers, can automate the transformation of digital assets and synchronize supply chain data, which allows them to maintain a single source of truth for their product listings. This capability improves operational efficiency and enhances customer engagement, ultimately leading to increased sales. Salsify operates on a subscription-based model, offering different service tiers to meet the varying needs of its clients.

Boston, MassachusettsHeadquarters

2012Year Founded

$440.3MTotal Funding

SERIES_FCompany Stage

Data & Analytics, Consumer SoftwareIndustries

501-1,000Employees

Benefits

Health Insurance

Unlimited Paid Time Off

Stock Options

Health Savings Account/Flexible Spending Account

Risks

Increased competition from PIM leaders like Akeneo and Contentserv pressures Salsify to innovate.

Recent layoffs may impact operational capacity and employee morale.

Focus on new technology products could strain resources and affect core offerings.

Differentiation

Salsify integrates PIM, DAM, and XM for comprehensive digital commerce management.

CommerceXM platform offers seamless synchronization of supply chain data and digital assets.

Salsify's AI-driven content validation enhances product information accuracy and engagement.

Upsides

Recognition as a 'Leader' in PIM boosts market credibility and client attraction.

Partnership with Mamenta expands global reach and revenue opportunities.

New CFO David Forlizzi may introduce strategies for growth and profitability.

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