Lead Analyst, IS Business Analysis - PLM Specifications at J.M. Smucker

Orrville, Ohio, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Food & Beverage, Consumer Goods, ManufacturingIndustries

Requirements

In-depth knowledge of the business and business analysis, including ability to translate needs, pain points, and requirements into proposed projects and actionable specifications
Project management skills to organize and deliver efforts involving multiple teams
Ability to coach others on business analysis skills to enable change and act as liaison between technical and non-technical audiences
Strong relationship building and communication skills
Customer service mindset, critical thinking, and commitment to quality deliverables
Limited guidance required (hands-on position)
Deep understanding of business areas including Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality processes, systems, data landscape, security, and compliance needs
Location: Orrville, OH (hybrid, onsite minimum 9 days/month primarily during core weeks)

Responsibilities

Cultivate relationships and learn the business: Serve as subject matter expert/liaison from Specification Management/PLM Center of Excellence to specified business areas; build trusting relationships with business customers, internal teams, and vendors; understand processes, systems, data, security, and compliance
Initiate, manage, and deliver projects: Participate in system planning, requirements gathering, design, configuration, testing, and training for PLM implementations/upgrades; create/influence deliverables (project plans, process flows, change impacts, requirements, test plans, cutover plans, training/support plans); support new projects/continuous improvement, challenge ROI/priority; document processes, research best practices, propose improvements; define requirements and collaborate on solution design; champion solutions; may serve as project manager on medium/large efforts
Support and maintain new/existing solutions: Act as point of contact for business partners on system access/support; review progress periodically; engage adjacent ITP teams; facilitate review of software licenses, risk profile, and ITP governance

Skills

Key technologies and capabilities for this role

Business AnalysisPLMSpecification ManagementRequirements GatheringProject ManagementStakeholder ManagementProcess ImprovementChange ManagementRelationship BuildingCritical Thinking

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

The role is hybrid, requiring onsite presence a minimum of 9 days a month primarily during core weeks as determined by the Company, and possibly more as business needs require. The location is Orrville, OH (close proximity to Cleveland/Akron).

What salary or compensation is offered for this role?

This information is not specified in the job description.

What key skills are required for the Lead Analyst role?

The role requires in-depth knowledge of business analysis, project management skills, strong relationship building and communication skills, critical thinking, and the ability to coach others on enabling change.

What is the team structure or focus area for this position?

The position is on the ITP Commercial Operations Team within the Information Services, Transformation & Portfolio (ITP) department, serving as a subject matter expert and liaison for business areas including Raw Material Ingredients, Co-Pack, TSO, Supplier Requirements, Plant Quality, and Corporate Quality.

What makes a strong candidate for this Lead Analyst position?

Strong candidates will have hands-on experience with limited need for guidance, expertise in translating business needs into actionable specifications, project management abilities, and skills in building relationships while coaching others between technical and non-technical audiences.