L3 Network Engineer at Hewlett Packard Enterprise

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, IT ServicesIndustries

Requirements

Strong understanding of LAN and WAN networking protocols and technologies, including switching, routing, and security
Hands-on experience with Aruba Central, Security Service Edge (SSE), and ClearPass, focusing on network security, wireless infrastructure, and network management solutions
Excellent verbal and written communication skills
Experience in troubleshooting in a technical environment
Excellent analytical and problem-solving skills
Software and hardware knowledge of VMware, computing, and storage
Knowledge of Aruba CX 8325
Switching: VLANs (802.1Q, VTP), DHCP, multicast, L2/L3, aggregation techniques, spanning tree (PVST+), LACP, etc
Routing: OSPF, BGP, MPLS, VRF, EIGRP, route policies
Security: 802.1x, NAC, RADIUS, TACACS+, ACLs, etc
Linux/Solutions
Virtualization (VMware) with NSX
Good knowledge of operating systems
Demonstrate business judgment, decision making skills, negotiating skills, time-resource management, complex problem solving, in-depth product knowledge, creativity, teamwork, knowledge of quality processes, political astuteness, sensitivity in dealing with diverse cultures, and ability to learn quickly
Experience interacting/supporting Level 1 support teams and customers
Must be a team player with ability and willingness to motivate and support other engineers
Good understanding of networking (routing and switching) across multivendor solutions
Experience delivering professional services (inferred from context)

Responsibilities

Provide expert-level support for complex network issues, collaborating with cross-functional teams to resolve problems promptly
Perform initial diagnosis and basic troubleshooting of port connectivity issues, link flaps, and device status (up/down)
Coordinate with vendors or OEM TAC (Aruba/HPE) for RMA or known issue identification when instructed
Support routine tasks such as patch management, backups, and firmware checks under supervision
Assist in maintaining physical network infrastructure (cable checks, LED status, console access, etc.)
Stay updated on Aruba OS-CX CLI basics and assist in minor configuration verifications
Able to lead resolution activities with escalated customers
Ability to mentor new agents and contribute to technical action plans
Help in root cause analysis of defects/issues and facilitate product release/roll-out
Work closely with development teams to identify and resolve problems

Skills

Key technologies and capabilities for this role

LANWANSwitchingRoutingNetwork SecurityAruba CentralSecurity Service Edge (SSE)ClearPassWireless InfrastructureNetwork ManagementTroubleshootingPort Connectivity

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This role is designed as ‘Hybrid’ with an expectation to work on average 2 days per week from an HPE office.

What salary or compensation does this role offer?

This information is not specified in the job description.

What key skills are required for the L3 Network Engineer role?

Required skills include strong understanding of LAN and WAN networking protocols like switching, routing, and security; hands-on experience with Aruba Central, SSE, ClearPass; and knowledge of Aruba CX 8325, VLANs, DHCP, and multicast. Additional needs are excellent communication, analytical problem-solving skills, and VMware knowledge.

What is the company culture like at HPE?

HPE's culture thrives on finding new and better ways to accelerate what’s next, values varied backgrounds, offers flexibility to manage work and personal needs, embraces bold moves together, and supports career growth.

What makes a strong candidate for this L3 Network Engineer position?

Strong candidates have expert-level support experience for complex network issues, hands-on Aruba skills, ability to lead resolutions with escalated customers, mentor new agents, and contribute to root cause analysis.

Hewlett Packard Enterprise

Provides enterprise IT solutions and services

About Hewlett Packard Enterprise

Hewlett Packard Enterprise provides enterprise IT solutions with a focus on cloud services, artificial intelligence, and edge computing. Their products include HPE Ezmeral for managing containers, HPE GreenLake for cloud services, and HPE Aruba for networking. These solutions help businesses improve their performance and adapt to digital changes. HPE's business model includes selling hardware, software, and services, as well as offering subscription-based services and long-term contracts. What sets HPE apart from competitors is its commitment to open-source projects and its active developer community, which supports collaboration and innovation. The company's goal is to empower organizations to transform digitally and optimize their operations.

Houston, TexasHeadquarters

1939Year Founded

IPOCompany Stage

Hardware, Enterprise Software, AI & Machine LearningIndustries

10,001+Employees

Risks

Integration challenges with Juniper Networks may delay AI-driven networking benefits.

Competition from startups like Flywheel could impact HPE's AI and cloud services.

HPE's acquisition strategy may strain resources and distract from core operations.

Differentiation

HPE's GreenLake offers a unique hybrid cloud platform for diverse IT environments.

HPE Ezmeral provides advanced container management, enhancing enterprise AI and analytics capabilities.

HPE's Aruba solutions integrate cloud security and networking for seamless, secure connectivity.

Upsides

HPE's acquisition of Juniper Networks boosts AI-driven innovation in networking.

OpsRamp acquisition enhances HPE's IT management with AI-based automation capabilities.

Axis Security integration strengthens HPE's cloud security offerings with SASE solutions.

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