Kidney Care Advocate I at Fresenius Medical Care

Pittsburgh, Pennsylvania, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

HealthcareIndustries

Requirements

Work under direct supervision of Kidney Care Advocate Manager and/or a Registered Nurse
Maintain routine communication with physicians, physician practices, administrators, and interdisciplinary team members
Maintain knowledge of FMCNA Home Therapies products, services, and strategies
Ensure accurate and timely documentation of patient interactions and status in SAP database
Review and comply with the Code of Business Conduct, company policies and procedures, local, state, and federal laws and regulations
Ability to perform desk and personal computer work, interact with patients, facility staff, and physicians
Ability to stand for frequent prolonged periods
Tolerance for health care facility environment with air temperature control, moderate noise levels, potential exposure to infectious and contagious diseases/materials
Ability to drive significantly as required by the position

Responsibilities

Collaborate with Regional Home Therapy team to provide administrative support, ensuring comprehensive patient and caregiver education on modality options (hemodialysis at home/in-center, peritoneal dialysis, kidney transplantation, palliative/supportive care) and hemodialysis access types, emphasizing AV-Fistula/AV-Graft benefits over central venous catheters
Provide information on renal replacement therapy options for ESRD patients to enable informed decisions based on medical needs and lifestyle
Assist patient care team in navigating dialysis initiation or transitions from in-center hemodialysis to home therapy, including proper/timely access placement
Assist in establishing processes with physician practices and local clinics for patient referrals and ongoing evaluation of process effectiveness
Respond promptly to all referrals
Coordinate timely patient admissions, including urgent start placements into Home Therapy and In-Center programs
Collaborate with operations leadership to identify and resolve home therapy training delays/barriers
Meet Fresenius Kidney Care Home Therapies awareness goals by maintaining physician/partner relationships and identifying patient education referral opportunities
Assist field operations management, Home Therapy leadership, and other departments with home therapy strategic plan implementation, including understanding local/regional kidney disease trends, population needs, service expansion opportunities, and physician/patient relationships
Promote FMCNA Home Therapies to the community through outreach programs
Support educational programs for physicians and Fresenius staff as needed
Promote Kidney Care Advocate services and Kidneycare:365 education to providers/physicians per company policies
Escalate issues to supervisor as necessary
Assist with various projects as assigned by direct supervisor
Perform other related duties as assigned

Skills

Patient Education

Hemodialysis

Peritoneal Dialysis

Kidney Transplantation

AV-Fistula

AV-Graft

Renal Replacement Therapy

Referral Coordination

Physician Communication

Administrative Support

Home Therapy Coordination

Fresenius Medical Care

Provides dialysis and renal healthcare services

About Fresenius Medical Care

Fresenius Medical Care North America focuses on delivering high-quality healthcare services to individuals with kidney and other chronic conditions. The company operates a vast network of dialysis centers and outpatient labs for cardiac and vascular care, ensuring coordinated treatment for many patients across the continent. It stands out as the largest fully integrated renal company, providing not only dialysis services but also specialty pharmacy and laboratory services. Additionally, Fresenius manufactures and distributes a wide range of dialysis equipment, disposable products, and renal pharmaceuticals. The goal of Fresenius Medical Care is to enhance the quality of life for patients with chronic illnesses by providing comprehensive and accessible healthcare solutions.

Waltham, MassachusettsHeadquarters

1996Year Founded

$39.1MTotal Funding

LATE_VCCompany Stage

Biotechnology, HealthcareIndustries

11-50Employees

Benefits

Professional Development Budget

Conference Attendance Budget

Flexible Work Hours

Risks

Increased competition from telehealth solutions like Philips' eCareManager 4.1.

Rising mental health challenges may impact FMCNA's employee productivity.

Virtual reality education may face adoption and accessibility challenges in rural areas.

Differentiation

FMCNA is the world's largest fully integrated renal company.

FMCNA offers a comprehensive line of dialysis equipment and renal pharmaceuticals.

FMCNA provides coordinated healthcare services at pivotal care points for chronic conditions.

Upsides

Telehealth market growth supports FMCNA's remote patient monitoring services.

Home dialysis market expansion aligns with FMCNA's patient-centric care approach.

AI integration enhances FMCNA's predictive analytics and personalized medicine capabilities.

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