Junior Manual QA, MIST Team

About Access Softek

Access Softek is seeking a passionate Junior QA Engineer who is dedicated to delivering high-quality software and helping create a bug-free digital future. Headquartered in Berkeley, California, we specialize in cutting-edge digital banking solutions, including online and mobile banking, omnichannel lending, and account opening. With over 300 employees, we proudly support more than 400 financial institutions and serve over 3 million digital banking users monthly. Our commitment to innovation drives us to integrate mobile-first design, machine learning, and AI across our product suite.

Employment Type: Full-time

Team Profile: MIST (Morpheus Integration & Support QA Team)

MIST acts as the key quality gate in our SAFe framework, ensuring smooth integration of software across multiple domain-oriented teams. You’ll focus on risk-based exploratory and system testing, validating real customer scenarios, supporting regression, and release readiness—all tailored to complex financial institution environments. Collaboration and continuous improvement drive the team’s success.

Position Overview

As a Junior QA Engineer in MIST, you’ll join a friendly, multinational group of QA professionals operating under experienced leadership. You will collaborate closely with development and cross-functional teams to gain a deep insight into omni-channel digital banking applications and improve your English language skills while receiving ongoing support. Your role will involve working across web, Android, and iOS platforms using company-provided mobile devices. You will contribute to testing core features such as banking transfers and reporting, expand your understanding of testing methodologies and application architecture, and help ensure a flawless end-user experience.

The main team working window is 9:00 AM to 8:00 PM (GMT+2), with flexibility for breaks and scheduling around meetings. Occasional late calls may be scheduled depending on the team's commitments.

Why Join Us?

• Accelerate your QA career with hands-on mentorship and learning opportunities.
• Work on cutting-edge, AI-powered digital banking platforms used by millions.
• Join a diverse, collaborative international team within a modern SAFe Agile environment.
• Benefit from flexible working hours and remote work options.
• Gain experience with tools like Jira, Zephyr, Octopus, Gitlab and CI/CD pipelines.

Primary Responsibilities

• Execute risk-based exploratory, system, regression, and implementation testing across web and mobile platforms.
• Assist in creating and maintaining test documentation and checklists.
• Prepare test data and accurately report test results.
• Log defects and issues in Jira with clear and reproducible details.
• Validate real-world user flows and customer-specific scenarios to maintain high-quality standards and support release readiness.
• Collaborate proactively to monitor integration risks and support issue resolution.
• Participate in Agile ceremonies and contribute to continuous improvement initiatives.

Requirements

• Completed foundational QA courses or relevant practical testing experience.
• Good understanding of testing fundamentals and risk-based approaches.
• Basic knowledge of Agile methodologies and willingness to work in a SAFe Agile environment.
• Experience with test case management tools (e.g., Zephyr, TestLink).
• Familiarity with Jira or similar defect tracking systems.
• Strong attention to detail and problem-solving skills.
• Intermediate English proficiency (speaking, writing, reading).
• Collaborative mindset and eagerness to learn in a fast-paced Agile team.

Preferred Qualifications

• Interest or some experience with test automation concepts and scripting.
• Basic understanding of CI/CD pipelines and how testing fits into automated workflows.
• Understanding of different bug types (front-end, back-end, configuration).
• Basic ability to analyze logs and system outputs.
• Experience working in distributed or remote teams.
• Regular user of online or mobile banking platforms.
• Enthusiasm for applying new technologies.