Creator Platform Policy Strategy & Development Manager
PlayStation GlobalSalary not specified
- Full Time
- Senior (5 to 8 years)
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Online Community Management, Content Moderation, GamingIndustries
Requirements
Candidates must have native-level Japanese and English skills at a conversational level or higher (approximately TOEIC 700), basic PC skills (such as Excel, Word, and email correspondence), and an interest in games or social media. Experience in online community management or moderation (such as post monitoring) is preferred. Candidates should be stable in their emotions, self-aware, and analytical, capable of multitasking and adapting flexibly, and detail-oriented. Applicants without a TOEIC score but with equivalent skills from overseas study or work experience are also welcome.
Responsibilities
The Trust and Safety Moderator will review all posts (text, video, images, audio) on community platforms such as online games, social media platforms, and forums to ensure they comply with client policies and guidelines. They will engage in direct communication with players, collaborate with domestic and international team members, and support the maintenance of a safe and comfortable community. The role involves protecting players, the community, and the client game company from inappropriate content, and preparing reports or other documentation as needed. The moderator will review a small percentage (2-6%) of unsuitable content, but may occasionally encounter such content, and will utilize various tools to support the processing of inappropriate content.
Skills
Japanese
English
Microsoft Excel
Microsoft Word
Email correspondence
Interest in games
Interest in social media
Community moderation
Content review
Communication
Team collaboration
Attention to detail
Analytical skills
Keywords Studios
Comprehensive service provider for video games
About Keywords Studios
Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.
Key Metrics
London, United KingdomHeadquarters
1998Year Founded
$487.8MTotal Funding
IPOCompany Stage
Consumer Software, Entertainment, GamingIndustries
5,001-10,000Employees