IT Network Engineer II at SimpliSafe

Richmond, Virginia, United States

SimpliSafe Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
BiotechnologyIndustries

Requirements

  • Up to 4 years of hands-on experience in enterprise network engineering roles
  • Demonstrated experience with Palo Alto firewalls, Cisco switches, Meraki wireless, Palo Alto Panorama SD-WAN, GlobalProtect VPN, and ZScaler
  • Strong understanding of TCP/IP, routing, switching, wireless, and VPN technologies
  • Familiarity with network monitoring and management tools (e.g., SolarWinds, Panorama, or equivalent)
  • Strong troubleshooting and analytical skills

Responsibilities

  • Support and maintain SimpliSafe’s enterprise network infrastructure, ensuring secure, reliable connectivity across offices and remote users
  • Troubleshoot and resolve complex network issues while partnering with IT, InfoSec, and business teams
  • Enhance and safeguard network performance by monitoring availability, documenting configurations, and applying best practices
  • Deploying, configuring, and supporting enterprise network technologies: Palo Alto firewalls, Cisco switches, Meraki wireless access points, Palo Alto Panorama SD-WAN, GlobalProtect VPN, and ZScaler
  • Collaborating with Information Security and Infrastructure teams to implement firewall rules, segmentation, and secure networking policies
  • Troubleshooting connectivity issues across LAN, WLAN, WAN, VPN, and cloud-connected environments
  • Performing routine upgrades, patching, and lifecycle management of network hardware and software
  • Supporting business continuity and disaster recovery testing through redundant network design and uptime planning
  • Monitoring network performance, availability, and capacity, and addressing issues proactively
  • Maintaining accurate technical documentation, topology diagrams, and runbooks
  • Partnering cross-functionally to deliver new network solutions that enable scalability, security, and performance

Skills

Network Infrastructure
Network Troubleshooting
Network Security
Scalable Solutions
Resilient Solutions
Configuration Management
Monitoring
Documentation

SimpliSafe

Customizable home security systems and monitoring

About SimpliSafe

SimpliSafe offers home security systems that protect homes and businesses from intrusions, fires, and emergencies. Their products include security cameras, video doorbells, smart locks, and various sensors, all of which can be customized to meet individual needs. The company stands out with features like wireless installation and visual alarm verification, which can lead to faster police response times. SimpliSafe's goal is to provide easy-to-install security solutions with professional monitoring for residential and small business clients.

Boston, MassachusettsHeadquarters
2006Year Founded
$182.6MTotal Funding
DEBTCompany Stage
Consumer Software, Consumer GoodsIndustries
1,001-5,000Employees

Benefits

Health Insurance - A comprehensive plan provides peace of mind for you and your family.
Employee assistance program - Help through the difficult situations that come up at work and at home.
Tuition reimbursement - We want you to keep learning, so we’ll cover part of your tuition.
401(k) - Saving for your future in the present.
Unlimited vacation - Exempt employees take the time when you need it or want it. We mean it.
Life and disability insurance - Coverage for when you need it most.

Risks

Increased competition from DIY systems like Ring and Nest threatens market share.
Rapid AI advancements could outpace SimpliSafe's current technology offerings.
Privacy concerns over AI and live monitoring may deter potential customers.

Differentiation

SimpliSafe offers customizable security systems tailored to individual customer needs.
Their wireless installation and long battery life set them apart from competitors.
Visual alarm verification leads to faster police response times, enhancing security effectiveness.

Upsides

AI integration enhances proactive threat detection and response in SimpliSafe's systems.
Growing demand for outdoor security solutions aligns with SimpliSafe's new product offerings.
DIY security system trend supports SimpliSafe's easy-to-install product design.

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