IT Delivery Manager / Scrum Master at Voya Financial

Boston, Massachusetts, United States

Voya Financial Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial ServicesIndustries

Requirements

  • 5+ years in a Scrum Master, Delivery Manager, or Agile leadership role
  • Proven track record of delivering high-value work in a fast-paced, dynamic environment
  • Strong knowledge of Agile/Scrum methodologies, with flexibility to adapt when needed
  • Exceptional communication, facilitation, and relationship-building skills
  • Experience working across engineering, product, and business teams
  • Hands-on approach - willing to step beyond traditional Scrum roles to support delivery
  • Experience working in a data engineering or data-focused environment is a plus
  • Comfortable navigating ambiguity, resolving conflict, and driving clarity

Responsibilities

  • Own the delivery of high-quality, valuable work – actively managing timelines, removing blockers, and ensuring the team is consistently shipping outcomes and value
  • Bring both Agile discipline and delivery accountability - facilitating Scrum ceremonies while maintaining a clear focus on driving real progress
  • Establish strong partnerships with the Product Owner, Engineering Leader, and Development Team to ensure the work is well-defined, prioritized, and in a ready state for execution
  • Practice and champion an Agile mindset - flexible, collaborative, responsive to change, and focused on continuous improvement over rigid processes
  • Get hands dirty when needed – Whether it’s facilitating a backlog refinement, helping with a cross-team dependency, or clarifying work breakdowns, you’re not limited by role titles or boundaries
  • Maintain a focus on efficiency and effectiveness, identifying opportunities to reduce friction, streamline delivery, and improve flow
  • Promote and protect a high-trust, high-performance culture where psychological safety and ownership go hand in hand

Skills

Scrum
Agile
Servant Leadership
Delivery Management
Timeline Management
Blocker Removal
Cross-functional Collaboration

Voya Financial

Provides financial services and retirement solutions

About Voya Financial

Voya Financial offers a range of financial services, including retirement plans, investment management, and insurance products, to help individuals and businesses achieve financial wellness. Their services cater to individuals seeking retirement planning, employers looking to enhance employee benefits, and institutions needing tailored investment management. Voya stands out from competitors through its commitment to inclusiveness and corporate responsibility, which helps attract clients and talent. The company's goal is to build long-term relationships with clients, ensuring they achieve financial confidence and a fulfilling life.

New York City, New YorkHeadquarters
2014Year Founded
IPOCompany Stage
Fintech, Financial ServicesIndustries
5,001-10,000Employees

Benefits

Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Rally wellness program
Employee Assistance Program (EAP) and Work Life Services
Behavioral Health Family Support Program
Livongo support for diabetes, hypertension, and weight management
AccessHope cancer support
Wellthy caregiving assistance
Back-up child care and elder care
Health Advocate
ABLE accounts
Legal insurance
Identity theft protection
Voya Foundation Matching Gift Program

Risks

Increased competition from fintech companies may erode Voya's market share.
Operational challenges in integrating OneAmerica's business could affect service quality.
Regulatory scrutiny on fees may impact Voya's pricing strategies and profitability.

Differentiation

Voya's commitment to inclusiveness and corporate responsibility sets it apart in the market.
The acquisition of OneAmerica's retirement plan business expands Voya's client base significantly.
Voya's focus on digital financial planning tools enhances client engagement and satisfaction.

Upsides

Voya's ESG commitment aligns with the growing investor focus on sustainable investing.
The financial wellness market's growth offers significant opportunities for Voya's programs.
AI integration in investment management can enhance Voya's strategies and client outcomes.

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