International Operations - P2P at Binance

Ho Chi Minh City, Ho Chi Minh City, Vietnam

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Cryptocurrency, Blockchain, FintechIndustries

Requirements

Bachelor’s degree in Business, Economics, Finance, Engineering, or a related field
5+ years of experience in crypto exchanges, fintech, banking, or payment platforms
Strong understanding of fiat payment channels and on/off-ramp mechanisms across multiple markets
Strong understanding of crypto landscape, particularly across APAC, including major markets, regulations, and user behaviors
Data-driven approach with the ability to analyze performance metrics and translate insights into actionable improvements
Ability to operate in a fast-paced, high-pressure environment with attention to detail and a sense of ownership
Fluency in English required to coordinate with overseas partners and stakeholders. Additional languages (e.g., Vietnamese, Bahasa Indonesia, Tagalog) are an advantage
Nice to have: Previous experience with merchant management in a payments or fintech environment

Responsibilities

Oversee daily on/off ramp channel operations, ensuring smooth functioning and optimal conversion rates across payment methods and fiat pairs in targeted markets
Collaborate closely with product, risk, compliance, customer support, and local teams to maintain operational efficiency and controlled risk levels
Understand local market to independently navigate regulatory environments through cross-team collaboration to ensure compliance and support expansion of fiat on/off-ramp capabilities
Monitor key indicators such as spread competitiveness, success rate, completion rate, cancellations, and fraud patterns
Analyze market trends, pricing dynamics, payment methods, and competitive landscape across markets
Identify operational bottlenecks and leverage data insights to propose and implement improvements in workflows, user experience, and channel performance
Manage merchant ecosystem development including onboarding, performance monitoring, incentive programs, and quality assurance
Coordinate operational workflows such as merchant vetting, transaction monitoring, quality reviews, and policy enforcement to uphold channel integrity
Monitor key performance indicators including liquidity balance, spread competitiveness, transaction success rates, cancellations, and fraud patterns
Provide actionable business insights to internal teams to inform strategy, product roadmap, and market expansion plans
Adopt a product mindset to collaborate effectively with product teams on feature enhancements and local rollouts
Partner with marketing and community teams to support regional campaigns, payment method adoption, and user education initiatives
Collaborate with customer support and dispute resolution teams to ensure timely and effective handling of user issues

Skills

Key technologies and capabilities for this role

P2PFiat OperationsOn/Off RampRisk ManagementComplianceMarket AnalysisLiquidity ManagementRegulatory NavigationPayment MethodsFraud DetectionTrading OperationsFintech

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a full-time remote position.

What is the salary or compensation for this role?

This information is not specified in the job description.

What key skills are required for this International Operations - P2P role?

The role requires strong collaboration skills with product, risk, compliance, and local teams, understanding of local markets and regulatory environments, data analysis for market trends and KPIs, and a product mindset for feature enhancements.

What is the team culture like at Binance for this role?

The Big Fiat team, including P2P and Fiat, is dynamic and dedicated to revolutionizing global transactions, making crypto accessible, and driving the future of digital payments and fintech.

What makes a strong candidate for this position?

Strong candidates will have experience in operations, market analysis, regulatory navigation, merchant management, and cross-functional collaboration, along with a product mindset and ability to use data insights for improvements.

Binance

Cryptocurrency exchange for trading and earning

About Binance

Binance is a cryptocurrency exchange platform where users can buy, sell, and trade a variety of cryptocurrencies, including Bitcoin and Ethereum. It offers multiple trading options such as Spot, Margin, and Futures markets, along with a peer-to-peer service for direct transactions. Users can also earn interest on their crypto holdings through Binance Earn and trade NFTs in its marketplace. Binance stands out as the largest crypto exchange by trade volume, aiming to provide comprehensive services for both new and experienced traders.

Valletta, MaltaHeadquarters

2017Year Founded

$9.7MTotal Funding

SERIES_ACompany Stage

Crypto & Web3, Financial ServicesIndustries

5,001-10,000Employees

Benefits

Competitive salary

Option to be paid in crypto

Health insurance

Flexible working hours

Remote work for many roles

Company sponsored holidays

Learning and development programs

Free language classes

Relocation support

International transfers mid-career

Risks

Regulatory scrutiny in the U.S. could impact Binance's operations and reputation.

Allegations of internal misconduct may lead to legal complications for Binance.

Expansion into new markets like Brazil poses integration and compliance challenges.

Differentiation

Binance offers a comprehensive range of crypto services, including trading and NFTs.

It is the largest crypto exchange by trade volume, serving over 166 million users.

Binance provides unique products like Binance Earn and a Launchpad for new tokens.

Upsides

Binance benefits from the growing popularity of crypto staking and yield farming.

Increased interest in Layer 2 solutions could boost Binance's trading volume.

Stablecoin adoption for cross-border transactions may increase Binance's trading volumes.

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