Intern, Technical Support - Automated System Health Check Tool for Microscope Maintenance Efficiency and Reliability at Thermo Fisher Scientific

Eindhoven, North Brabant, Netherlands

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Not SpecifiedCompensation

InternshipExperience Level

Full TimeJob Type

UnknownVisa

Life Sciences, Scientific InstrumentsIndustries

Requirements

Ability to develop software scripted tools for automated system health checks on microscopes
Skills in problem analysis and collecting SMART requirements from key collaborators
Proficiency in software development, particularly scripting for ease-of-use by service engineers
Capability to ensure scalability of the tool with planning and regular stakeholder alignment
Experience or ability in solution documentation (e.g., PDF format) for service engineers
Knowledge to create service introduction plans
Ability to build on existing automated tests (stage/aperture test and beam centering test)
Understanding of Thermo Fisher Scientific's technologies, microscope maintenance, or equivalent experience

Responsibilities

Develop a software scripted tool that runs a series of system health checks on a microscope and reports results
Conduct problem analysis by collecting SMART requirements from key collaborators
Perform software development of the scripting tool with focus on ease-of-use for service engineers
Ensure scalability through planning and regular alignment with stakeholders
Create solution documentation in PDF format available to service engineers
Develop a service introduction plan
Further develop and build on current available automated tests (stage/aperture test and beam centering test)
Achieve success criteria of solution acceptance by collaborators, efficiency improvements, independence from people, trackability/visibility of results, and predictability of software upgrade times

Skills

Key technologies and capabilities for this role

ScriptingAutomation TestingSoftware DevelopmentRequirements GatheringStakeholder ManagementTechnical DocumentationSystem Health ChecksProblem Analysis

Questions & Answers

Common questions about this position

Is this a full-time or part-time internship?

This is a full-time position.

What is the work schedule and environment for this role?

The work schedule is standard Monday through Friday in an office environment.

What are the key responsibilities for this internship?

Key responsibilities include developing a software scripted tool for microscope system health checks, collecting SMART requirements, ensuring ease-of-use and scalability, documenting the solution, and creating a service introduction plan.

What skills are needed for this technical support internship?

Skills in software development for scripting tools, problem analysis using SMART requirements, collaboration with stakeholders, and documentation are essential.

What makes a strong candidate for this internship?

A strong candidate can develop automated scripting tests building on existing stage/aperture and beam centering tests, deliver a solution accepted by collaborators, and improve efficiency, independence, trackability, and predictability in system health checks.

Thermo Fisher Scientific

Provides life sciences products and services

About Thermo Fisher Scientific

Thermo Fisher Scientific offers a variety of products and services that support scientific research and healthcare, including laboratory equipment, reagents, and software solutions. Their products are used in applications like protein biology, real-time PCR, and sequencing, serving clients such as academic institutions and pharmaceutical companies. Unlike competitors, Thermo Fisher emphasizes customer support and education, helping clients optimize their experiments. The company's goal is to be a leading provider of life sciences solutions that contribute to a healthier and safer world.

Waltham, MassachusettsHeadquarters

1956Year Founded

$17MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Increased competition in single-use bioprocessing may impact market share.

Sale of anatomical pathology business could create a temporary product gap.

Investment in miDiagnostics may face regulatory challenges affecting returns.

Differentiation

Thermo Fisher offers a comprehensive range of life sciences products and services.

Their well-known brands include Thermo Scientific, Applied Biosystems, and Invitrogen.

They provide strong customer support and educational resources to optimize client workflows.

Upsides

Expansion of biologics production facility enhances capacity for precision biologics monitoring.

Investment in miDiagnostics aligns with demand for rapid diagnostic solutions in BioPharma.

Collaboration with Mainz Biomed positions them in the growing cancer detection market.

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