Intern Freight Customs Coordinator at Ninja Van

Shah Alam, Selangor, Malaysia

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Logistics, Freight, TransportationIndustries

Requirements

Diploma/Degree in transport/air freight forwarding/logistics field related to freight forwarding and logistics
3 - 6 months of internship
Superior communication and interpersonal skills; strong team player
Independent performer, motivated and resilient, with ability to deal with demanding customers and deliver under pressure
Strong analytical skills to interpret and examine regulations
Fluency in English and Bahasa Malaysia
Highly proficient in MS Office or Google Docs platforms
Ability to manage multiple tasks in a fast-paced environment

Responsibilities

Assists on daily handover from Ninja Van to Air and Sea Freight agent by managing and coordinating domestic shipments
Assists in customer feedback on the shipment status, and maintains a cordial relationship to build future business
Assists in ensuring no backlog or delay in shipment every day
Assists in inputting data into the management system and consolidating

Skills

Freight Forwarding

Logistics

Shipment Coordination

Customer Feedback

Data Entry

MS Office

Google Docs

Communication

Analytical Skills

Multitasking

Ninja Van

Technology-enabled logistics and delivery services

About Ninja Van

Ninja Van provides delivery services in Southeast Asia, catering to both businesses and individuals. The company focuses on creating a simple and efficient delivery experience through its technology platform, which enables real-time tracking of parcels and allows customers to schedule deliveries at their convenience. Ninja Van operates a wide network of drop-off and pick-up points to enhance accessibility. The company generates revenue by charging delivery fees based on parcel size, weight, and distance, and also offers additional services like cash on delivery. Unlike many competitors, Ninja Van emphasizes customer service and a user-friendly experience, making it a significant player in the region's logistics market.

Singapore, SingaporeHeadquarters

2014Year Founded

$947.9MTotal Funding

DEBTCompany Stage

Automotive & Transportation, Consumer GoodsIndustries

1,001-5,000Employees

Benefits

Competitive income compared to the market

Tet bonus , Performance review from 1 - 4 months

Paid social insurance based on full salary

12 days annual leave, 5 days sick leave (with full salary)

High-class AON Health Insurance for manager level

Year End Party, annual Townhall Ceremony

Annual company trip

Attractive team-building activities

Provide laptop for employees

Risks

Increased competition from startups like Toki threatens market share.

Recent layoffs in the tech team may hinder innovation and technology advancement.

Reliance on revolving credit facility suggests potential cash flow challenges.

Differentiation

Ninja Van leverages advanced technology for real-time parcel tracking and delivery scheduling.

The company offers a wide network of drop-off and pick-up points for convenience.

Strategic partnerships with financial institutions enhance service offerings and customer reach.

Upsides

Rising e-commerce in Southeast Asia boosts demand for last-mile delivery services.

Expansion of warehouse facilities improves logistics infrastructure for SME clients.

New leadership appointments indicate a focus on regional growth and development.

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