Intern, AI Experiences (Winter 2026) at Wealthsimple

Toronto, Ontario, Canada

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

NoVisa

Fintech, Financial ServicesIndustries

Requirements

Currently enrolled as a student at a Canadian post-secondary institution or technical bootcamp
New graduates - Within 6 months of your graduation date
Available to work full-time hours
Residing in Canada
Able to commute to our Toronto HQ on Wednesdays and Thursdays
Strong analytical skills with experience in performance monitoring, data analysis, and translating insights into strategic recommendations
Technical aptitude for AI tools and customer operations platforms, with eagerness to learn emerging technologies in conversational AI
Excellent collaboration skills

Responsibilities

Lead AI chatbot performance optimization initiatives, including accuracy improvements, user satisfaction enhancements, and conversational flow refinements
Collaborate with Product Management, Engineering, Workflow Optimization and vendor teams to integrate AI tools with CXO systems (Zendesk, Five9) and ensure seamless functionality across platforms
Monitor and analyze key performance indicators (KPIs) for AI initiatives, translating user feedback into actionable improvements and strategic recommendations
Support the identification and implementation of new AI use cases that benefit CXO operations and client experience

Skills

Fintech

CX Operations

Systems Optimization

Content Management

Wealthsimple

Digital platform for investing and financial management

About Wealthsimple

Wealthsimple provides a range of financial tools that help individuals manage their money effectively. Their services include automated investing, where users can set up investment accounts that automatically adjust based on market conditions, and commission-free stock trading, allowing users to buy and sell stocks without paying fees. They also offer cryptocurrency investments for those interested in digital currencies and a straightforward tax filing service that is designed to be quick and user-friendly. Wealthsimple stands out from its competitors by focusing on young professionals and tech-savvy individuals, providing a digital platform that is easy to navigate and understand. The company's goal is to simplify financial management, making it accessible to everyone by using technology to create a more personal and approachable experience in finance.

Toronto, CanadaHeadquarters

2014Year Founded

$826.6MTotal Funding

LATE_VCCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Health Insurance

Life Insurance

401(k) Company Match

401(k) Retirement Plan

Paid Vacation

Unlimited Paid Time Off

Professional Development Budget

Wellness Program

Remote Work Options

Paid Holidays

Risks

Increased competition from zero-commission brokers could erode Wealthsimple's market share.

Invite-only rollout of Wealthsimple Cash may limit user adoption and growth.

Rapid cryptocurrency adoption pressures Wealthsimple to innovate its offerings continuously.

Differentiation

Wealthsimple offers a human-centric approach to finance with user-friendly digital tools.

The company provides a seamless platform for investing, trading, saving, and tax filing.

Wealthsimple targets young, tech-savvy professionals seeking accessible financial management solutions.

Upsides

Wealthsimple's AUA reached $50 billion, indicating strong market presence and growth potential.

The rise of AI-driven advisory services can enhance Wealthsimple's personalized investment offerings.

Fractional shares' popularity aligns with Wealthsimple's target demographic, boosting user acquisition.

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