[Remote] Integrations & Automation Engineer (AI-Focused) at Carrot Fertility

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Requirements

5+ years in a technical role (e.g., integrations, automation, RPA, software engineering, systems engineering, or data engineering)
Deep experience developing AI-based solutions for business audiences
Hands-on experience building production-grade automations and integrations across business units
Strong proficiency with at least one iPaaS or automation platform; Workato is highly preferred
Fluency in APIs and data formats: REST/GraphQL, OAuth2, JSON, CSV, webhooks, pagination, rate limits, and error handling
Programming skills in Ruby, Python or TypeScript/JavaScript for custom connectors, transformations, and AI orchestration
Solid command of SQL and data modeling for integrations, ETL/ELT, and analytics enablement
Familiarity with LLM integration patterns (prompt design, function/tool calling, embeddings, retrieval/RAG, vector databases, evaluation/guardrails)
Experience with major enterprise apps (Salesforce, NetSuite), secrets management, role-based access control, and CI/CD
Strong communication skills with the ability to translate business needs into technical solutions, and to coach non-technical stakeholders on AI and automation

Responsibilities

Architect and implement scalable workflow automations, system integrations, and data pipelines
Build AI-powered automation solutions (e.g., intelligent triage, summarization, data extraction, content generation, decision support) using enterprise-safe LLMs and AI services
Own end-to-end integration lifecycle: requirements, design, security review, development, testing, deployment, monitoring, and continuous improvement
Integrate with APIs, webhooks, and message queues to connect SaaS apps and internal systems
Establish robust governance and guardrails for AI and automation: access controls, prompt hygiene, evaluation/QA, data privacy, observability, and cost management
Create reusable components, recipes, and playbooks in Workato (or similar iPaaS) to accelerate new automations
Partner with IT, Security, Legal, and business stakeholders to ensure solutions meet compliance, privacy, and risk requirements
Lead enablement and upskilling: deliver trainings, office hours, and documentation to help teams adopt AI responsibly and effectively
Define success metrics and measure business impact (time saved, error reduction, SLA improvements, user satisfaction)
Troubleshoot, monitor, and continuously optimize integrations for performance, reliability, and cost

Skills

Carrot Fertility

Global fertility care platform offering comprehensive support

About Carrot Fertility

Carrot Fertility offers a global platform for comprehensive fertility care, including services like education, IVF, pregnancy support, and fertility preservation. The platform connects users with over 10,000 providers in more than 130 countries, ensuring inclusive access to care for individuals of all backgrounds. Carrot's unique single embryo transfer (SET) program has the highest success rates among fertility benefits providers, and it also claims to reduce C-section rates through expert support. The company's goal is to provide affordable and evidence-based fertility services to individuals and corporate partners.

San Francisco, CaliforniaHeadquarters

2016Year Founded

$111.1MTotal Funding

SERIES_CCompany Stage

Financial Services, HealthcareIndustries

201-500Employees

Benefits

Healthcare coverage

Telehealth resources

Productivity stipend

Co-working spaces

Paid parental leave

401k

Home office stipend

Flexible time off policy

Risks

Increased competition from similar fertility care platforms may impact Carrot's market share.

Economic downturns could reduce corporate spending on fertility benefits, affecting Carrot's revenue.

Data privacy concerns with digital expansion may lead to regulatory scrutiny.

Differentiation

Carrot Fertility offers a pioneering single embryo transfer program with high success rates.

The company provides a comprehensive, inclusive fertility care platform across 130 countries.

Carrot's multilingual platform enhances accessibility, offering services in multiple languages and currencies.

Upsides

Growing demand for fertility benefits in corporate wellness programs boosts Carrot's market potential.

CarrotMatch platform enhances personalized and streamlined fertility care, improving user satisfaction.

Partnerships with health organizations enhance Carrot's integrated health solutions and market position.

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