INT VIP Account Manager at Sporty Group

South Africa

Sporty Group Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
iGamingIndustries

Requirements

  • Previous experience as an Account Manager within the iGaming industry
  • Excellent communication and presentation skills
  • Outstanding problem-solving skills with a proactive approach
  • Ability to work under pressure, in a team environment, multitask with projects and tasks, adjust quickly to change, and focus on new priorities
  • Strong drive to achieve and exceed targets
  • Willingness to work weekends
  • Fluency in English

Responsibilities

  • Building and maintaining strong relationships with VIP customers with the objective of retention and identifying opportunities to enhance their experience
  • Providing proactive support to VIP players, ensuring their needs are met promptly and effectively
  • Monitoring VIP player activity and engagement and working on VIP specific campaigns and promotions
  • Responsible for analysing data and internal reporting
  • Working closely with internal departments to ensure seamless communication and execution of processes, leading to best-in-class experience for VIPs
  • Staying updated with industry information, policies, and regulations in the iGaming sector
  • Ensuring data security

Skills

Key technologies and capabilities for this role

Account ManagementiGamingCustomer Relationship ManagementData AnalysisReportingCommunication SkillsPresentation SkillsProblem-SolvingMultitasking

Questions & Answers

Common questions about this position

What benefits are offered for the VIP Account Manager role?

Benefits include quarterly performance bonuses, flexible working hours, top-of-the-line equipment, referral bonuses, 28 days paid annual leave, and working with highly talented co-workers in a global, multicultural organization.

Is this a remote position or are there office requirements?

The job offers flexible working hours where employees can generally choose their own hours as long as they collaborate and participate in stand-ups, with an emphasis on results. Specific remote or office requirements are not detailed.

What skills and experience are required for this role?

Requirements include previous experience as an Account Manager in the iGaming industry, excellent communication and presentation skills, outstanding problem-solving skills with a proactive approach, ability to work under pressure in a team, multitask, and adjust to changes, strong drive to exceed targets, willingness to work weekends, and fluency in English.

What is the company culture like at Sporty Group?

Sporty Group has a high performance-based mentality with trust in employees to do their jobs, emphasis on support for growth, small impactful teams in a global multicultural organization, flexible hours focused on results, and operating principles like creating value for users, long-term interests, innovation, responsibility, integrity, and hard work with passion.

What makes a strong candidate for the VIP Account Manager position?

A strong candidate has prior Account Manager experience in iGaming, excellent communication and problem-solving skills, thrives under pressure in teams, multitasks effectively, drives to exceed targets, is willing to work weekends, and is fluent in English.

Sporty Group

Sports app for news, scores, streaming

About Sporty Group

Sporty.com is a sports app designed for sports enthusiasts, offering features such as sports news, live football scores, live streaming, sports odds, and interactive chat. Users can follow, like, share, and watch sports content without any cost or advertisements, creating a seamless experience. The app targets sports fans who want real-time information and community engagement. Unlike competitors, Sporty.com provides free access to its services, aiming to build a large user base that can be monetized through partnerships and sponsorships in the future. The goal of Sporty.com is to enhance the sports viewing experience while fostering a loyal community of sports fans.

Campbell, CaliforniaHeadquarters
2013Year Founded
VENTURE_UNKNOWNCompany Stage
Consumer Software, EntertainmentIndustries
51-200Employees

Benefits

Quarterly Bonus
Flexible Work Hours
Paid Vacation
Annual Company Retreat

Risks

Resource allocation to Sociable Soccer may divert focus from Sporty.com's core offerings.
Technical integration of Sociable Soccer may affect user experience on Sporty.com.
Unified login system poses potential cybersecurity risks if not properly managed.

Differentiation

Sporty.com offers a free, ad-free sports app experience, unlike many competitors.
The app provides interactive features like chats with football legends, enhancing user engagement.
Sporty.com integrates live scores, streaming, and sports news in one seamless platform.

Upsides

Acquisition of Sociable Soccer expands Sporty Group's reach into the gaming sector.
Partnerships with sports organizations enhance content and provide monetization opportunities.
Growing demand for real-time sports information boosts Sporty.com's user base.

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