Infrastructure Analyst at Eli Lilly and Company

Alcobendas, Community of Madrid, Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, PharmaceuticalsIndustries

Requirements

Bachelor’s degree in software engineering, computer science, computer engineering, or a related field
Knowledge of infrastructure platforms, including configuration and troubleshooting
Excellent problem-solving skills to address IT issues and implement effective solutions in a timely manner
Customer service mindset and communication skills to maintain high end-user satisfaction
Knowledge in ITIL principles, including incident, problem and change management, to streamline processes
Understanding of cybersecurity best practices to protect critical pharmaceutical manufacturing systems and sensitive data
Ability to work effectively in high-pressure, time-sensitive situations
Teamwork oriented with the ability to work independently
Additional Preferences
Knowledge and experience in developing and implementing disaster recovery plans, business continuity strategies, and high-availability solutions
Experience providing technical support in regulated manufacturing environment, especially in GMP environment. Familiarity with S95 architecture concepts
Exposure to international operations, diverse teams, global IT projects, or working in a global organization
Pharmaceutical manufacturing site experience

Responsibilities

Support Alcobendas operations, laboratory, process automation equipment installation, end-user support, and special project custom applications
Partner with the Alcobendas Site IT leader and other functions, locally and globally, to support changes or maintenance to the IT and network equipment at the site
Lead the Life-cycle management of the local hardware (workstations, servers, printers, platform applications, operating systems…)
Manage the specialized site infrastructure, to ensure it is kept in an updated and validated state
Ensure connectivity for manufacturing, administration and laboratories activities at the site
Perform technical requirements analysis of specialized manufacturing infrastructure
Perform and/or work with the global network team to analyze new technical and business requirements for the network design
Install and configure workstation hardware, software and any additional hardware and software
Provide qualified infrastructure platforms
Train end users on the operations of new equipment, workstation software, networking, cybersecurity
Troubleshooting problems on platforms including specifically Citrix, RealVNC, VDI, Linux, iGel technology, Win11 OS, workstation hardware, telecom equipment
Consultant for questions regarding infrastructure, compatibility, backup and configuration issues
Provide strategy for immediate and future upgrades of hardware, software applications, and network devices
Perform application and operating system upgrades for lab and automation systems
Providing supporting documentation for validation and testing of upgrades
Assist with validation of new and existing systems by providing technical design information to assure GMP data integrity
Participate and represent department in cross-functional or departmental teams, as requested
Participate in detailed action planning activities (resourcing, time and costs) for proposed infrastructure related changes

Skills

Citrix

RealVNC

VDI

Linux

iGel

Win11

networking

cybersecurity

hardware installation

troubleshooting

workstation configuration

OS lifecycle management

Eli Lilly and Company

Develops and delivers prescription medicines globally

About Eli Lilly and Company

Eli Lilly and Company is a global pharmaceutical company that focuses on discovering, developing, and delivering medicines to improve health. The company has a long history of scientific achievements, including the creation of insulin, the first life-saving treatment for diabetes. Lilly's operations involve extensive research and development to create new medications and enhance existing ones, ensuring they are safe and effective. Their products are primarily prescription medicines sold to healthcare providers for various medical conditions, including diabetes, cancer, and pain management. What sets Lilly apart from its competitors is its strong commitment to ethical practices and the protection of its products from counterfeiting. The company's goal is to enhance lives through innovative medical solutions while maintaining high standards of quality and ethics.

Indianapolis, IndianaHeadquarters

1876Year Founded

$1,180.1MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Risks

Competition from Novo Nordisk's Ozempic may impact tirzepatide's market share.

Potential construction delays in Indiana could affect GLP-1 drug production timelines.

Regulatory challenges may hinder Kisunla's expansion in new Alzheimer's markets.

Differentiation

Eli Lilly's rich history includes the first life-saving insulin treatment.

Lilly's strategic partnerships enhance its position in neurodegenerative disease treatments.

FDA approval of Zepbound opens new therapeutic markets for sleep disorder treatments.

Upsides

Lilly's $9 billion complex in Indiana boosts GLP-1 drug production capacity.

Kisunla's approval in China expands Lilly's Alzheimer's treatment market in Asia.

Collaboration with EVA Pharma enhances Lilly's reputation as socially responsible.

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