HR Support II at Medtronic

Taguig City, National Capital Region, Philippines

Medtronic Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Medical DevicesIndustries

Requirements

  • Bachelor’s degree in business or a related field
  • 1–3 years of relevant experience preferred; candidates with customer service experience will also be considered
  • Strong attention to detail and technical aptitude, with strong computer skills such as Excel, Word, PowerPoint etc
  • Interested in further developing within an international HR Shared Service environment and ability to work effectively and proactively on cross-functional teams
  • Experience with HR systems: Workday, ServiceNow, Recognize System, Cornerstone
  • Experience or practice in Systems Thinking and Coaching
  • Basic understanding of MOS Principles, Cell Operating System, and record in A3/DMAIC is an advantage

Responsibilities

  • Perform daily operations whilst adhering precisely to the defined Work instructions & FAQs for your ELC Team providing answers to customers on a range of topics from HR policies, Payroll, Benefits and many more
  • Flag problems and work on A3s as per the DMAIC model
  • Actively participate in daily meetings
  • Support customers on email, phone & live chat
  • Build connections with HR Centers of Expertise and get involved with HR projects as they arise and build your own career
  • Assist with a wide variety of general administrative projects, providing technical and highly skilled clerical support
  • Actively contribute to continuous improvement in culture that gets everybody engaged every day in solving problems to improve the value provided to customers

Skills

Key technologies and capabilities for this role

Customer ServiceHR PoliciesPayrollBenefitsLive ChatPhone SupportEmail SupportDMAICA3 Problem SolvingHR Technology

Questions & Answers

Common questions about this position

What compensation does Medtronic offer for the HR Support II role?

Medtronic offers a competitive salary and flexible benefits package.

Is this HR Support II position remote or office-based?

This information is not specified in the job description.

What skills and experience are required for the HR Support II position?

A Bachelor’s degree in business or related field is required, along with 1–3 years of relevant experience preferred. Strong computer skills in Excel, Word, PowerPoint, and experience with HR systems like Workday, ServiceNow, Recognize System, and Cornerstone are needed, plus strong attention to detail and technical aptitude.

What is the company culture like at Medtronic for this role?

Medtronic values what makes you unique, encourages thinking differently to solve problems, and fosters a continuous improvement culture that engages everyone in solving problems daily. The AskHR team focuses on providing accurate, consistent support while promoting HR technology adoption.

What makes a strong candidate for the HR Support II role?

Strong candidates have a Bachelor’s degree, customer service experience, technical skills in tools like Excel and HR systems such as Workday, and interest in developing in an international HR shared services environment with cross-functional teamwork.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters
1949Year Founded
$3.2MTotal Funding
IPOCompany Stage
Biotechnology, HealthcareIndustries
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Paid Vacation
Paid Sick Leave
Paid Holidays
401(k) Retirement Plan
401(k) Company Match
Employee Stock Purchase Plan
Employee Assistance Program
Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.
Spine biologics market growth may attract new entrants, increasing competition for Medtronic.
Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.
The company invests heavily in R&D to drive innovation in medical devices.
Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.
Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.
Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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